Media statements

A 15 – 20 per cent surge in peak data demand on nbn's main wholesale access service was observed in Victoria last week as residents in areas of Melbourne spent more time at home.

Data demand on the nbn’s main wholesale access service continues to reflect Australians’ reliance on the network to keep them connected and working productively during the COVID-19 pandemic.

Data demand on the nbn’s main wholesale access service continues to peak above pre-COVID-19 levels as more Australians continue to rely on the network for their work, entertainment and education needs.

A groundswell of support from consumers wanting to ‘buy local’ highlights an opportunity for Australian businesses to strengthen their online presence and offer new ways for people to access their products and services.

Peak data demand on the nbn’s main wholesale access service has eased as Australians start returning to schools and workplaces, although peak throughput on the main nbn wholesale access service remains above the pre-COVID-19 baseline.

NBN Co has extended its offer to provide internet providers additional data capacity at no extra cost until 19 August 2020 to help support the nation’s broadband needs, noting that social restrictions are starting to ease across the nation.

Lifestyle habits of Australians have undergone a major shift since the COVID-19 pandemic first hit, with record numbers of Australians exploring online substitutes for everything from access to health support services to exercise, skills training and entertainment.

Lifestyle habits of regional Australians have undergone a major shift since the COVID-19 pandemic first hit, with record numbers of people exploring online substitutes for everything from access to health support services to exercise, skills training and entertainment.

NBN Co research has revealed that 23 per cent of customers surveyed across Australia have upgraded to higher speed internet plans within the last 12 months, and a further 24 per cent of customers surveyed indicated they are planning to upgrade to higher speed home internet connections within the next 12 months.

NBN Co has launched a new virtual engagement program to help Australians get the most from their nbn connection, as data demand on the nbn’s main wholesale access service remains high and well above pre-COVID-19 levels.

Australians who have been forced to work from home during COVID-19 have found a silver lining, with 81 per cent saying the experience has positively impacted how they view their work/life flexibility, according to new research commissioned by NBN Co.

NBN Co has launched a new virtual engagement program to help Australians get the most from their nbn connection, as data demand on the nbn’s main wholesale access service remains high and well above pre-COVID-19 levels.

NBN Co today reported a 38 per cent increase in total revenue to $2.8 billion in the nine months to 31 March 2020, following a strong third quarter of residential and business activations.

NBN Co continues to record high demand for both data and new service connections as Australians continue to rely heavily on the nbn for their work, study, telehealth, online shopping, social and entertainment needs.

Data demand on the nbn’s main wholesale access service recorded its highest ever peak throughput on Wednesday, 29 April as Australians continue to rely on the nbn™ access network for their work, study and entertainment needs during lockdown.

NBN Co is reminding Australians to be extra vigilant about their online security, with a marked increase in predatory scammers attempting to steal personal details and commit fraud.

NBN Co has extended its offer to provide up to 40 per cent additional capacity to internet providers at no extra cost for another two months as it continues to support telecommunications retailers and help Australians stay connected through the COVID-19 pandemic.

Upload demand on nbn's main wholesale access service has significantly increased compared to nbn’s pre-COVID-19 baseline, but remains well within capacity headroom, as Australians continue to rely on the national broadband network to support daytime business activities and real-time video communication between friends and family.

Helping internet providers to connect low-income families with home schooling needs and assisting small and medium businesses and households facing financial hardship

Data demand during daytime business hours has continued to grow for nbn's main wholesale access service, as more Australians continue to self-isolate and shift their work, education and entertainment needs online.

NBN Co chief executive Stephen Rue today provided a fresh update on how nbn and the broader telecommunications industry continues to support the nation during the COVID-19 crisis as more Australians rely on broadband services to work, study and connect with families and friends from home.

Video conferencing, video streaming and accessing cloud-based office applications have driven a large increase in data demand on the nbn™ access network as more Australians turn to their broadband services for work, education and entertainment.

NBN Co has unveiled new measures to support increasing capacity and data demand for nbn satellite services in regional and remote Australia during the COVID-19 pandemic.

NBN Co today announced it will waive charges for additional capacity of up to 40 percent to Retail Service Providers (RSPs) for at least three months to help them support Australian residential and business nbn customers. The additional capacity pricing relief will apply to all fixed line, fixed wireless and satellite nbn technologies.

NBN Co is responding to a shift in Australia’s internet usage patterns that will occur as more people choose to work, study, shop and stream more content at home as the nation responds to the impact of COVID-19 (the Coronavirus). During this period, digital connectivity will also be a primary channel for people to stay in touch with family and friends.

Many small and medium businesses (SMB) on the nbn™ access network are embracing the cloud to save time and grow, but many think they don’t have the right broadband plan to take full advantage of future opportunities, according to research released today by NBN Co and Australian emerging technology analyst firm Telsyte.

NBN Co today released a Connecting Older Australians Expression of Interest to more than 50 Retail Service Providers (RSPs) and Consumer Groups with the aim of co-developing comprehensive and innovative solutions that encourage more seniors to get online.

NBN Co today posted a 39 per cent increase in total revenue to $1.81 billion in the six months to 31 December 2019, following strong momentum in total activations and continued residential and business revenue growth.

With more than one million business services now on the nbn access network, NBN Co today announced the next phase of its engagement with Retail Service Providers (RSPs) and enterprise customers.

NBN Co today released a telecommunications industry consultation paper to explore possible approaches for the procurement of additional dark fibre services from network carriers in customer locations already served by existing fibre.