Lift emergency phones

The nbn™ network will soon replace most existing fixed phone and internet networks. When you switch over to the nbn™ network, it may affect the operation of important services, such as your lift emergency phones.

It's critical to register lift emergency phones with nbn's Fire Alarm and Lift Emergency Phone Register

The registration process for monitored fire alarms is an important government initiative to help support the migration from most existing networks to the nbn™ network or alternative telecommunications networks and to minimise service disruption. The rollout involves new technologies which some existing fire alarms may not be compatible with.

Important Registration Notice

With the nbn™ network being fully built and operational** and the approaching completion of mass disconnection from the legacy copper network, nbn will be closing the Fire and Lift register on Friday 25th February 2022.

If an emergency lift phone or monitored alarm panel that you are managing is currently connected to the legacy copper network, you will need to organise the migration of the existing equipment to an alternative technology.

Please contact your equipment provider and phone and internet provider to initiate the migration or for further information.