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Connecting new developments: 17 frequently asked questions
Early planning and application process
Understanding charges
Design and build
nbn connection box pre-installation request
nbn takes reasonable care and skill to ensure the end customer's ability to connect to the nbn network after pre-installation of the nbn connection box but cannot guarantee uninterrupted service or immediate connectivity in all situations. Further visits from an nbn certified technician may be required. The end customer should contact their provider for assistance with any connectivity issues and additional equipment that may be required.