Network outages

nbn is building Australia’s new broadband access network. From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service.

Enter your connected address below to get an update on planned maintenance or unforeseen incidents

Current status of the nbn™ broadband access network

This address is not connected to the nbn™ broadband access network

Please check with your phone and internet service provider to see if there are any issues with their network.

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Search result at {{searchTime | formatMaintenanceDates(timeZone)}}

Result based on local time zone at address.

We have resolved the recent outage in this area. Please contact your phone and internet provider if you’re still experiencing issues.

An unplanned incident is affecting the network

Planned maintenance is currently taking place

Planned maintenance will begin within the next 4 hours

No planned maintenance

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nbn is investigating a network outage in this area. As a result, users may experience a partial or total loss of connectivity. Restoration is underway.

For information on how this may impact your service, please contact your phone and internet provider.

We are currently performing planned network maintenance. It started on {{maintenanceStartTime}} and will finish at {{maintenanceEndTime}}. Services are expected to be affected for a total of {{maintenanceDuration}} during this time.

For information on how this may impact your service, please contact your phone and internet provider.

There is currently planned network maintenance taking place in your area, which may occasionally interrupt your service.

For information on how this may impact your service, please contact your phone and internet provider.

We will be performing planned network maintenance from {{maintenanceStartTime}} to {{maintenanceEndTime}}.  Services are expected to be affected for a total of {{maintenanceDuration}} during this time.

For information on how this may impact your service, please contact your phone and internet provider.

There will be planned network maintenance taking place in your area, which may occasionally interrupt your service.

For information on how this may impact your service, please contact your phone and internet provider.

Please check with your phone and internet service provider to see if there are any issues with their network.

Upcoming maintenance

Next 10 days
Next 10 days

Nothing planned at this time.

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There is network maintenance planned for your location. For information on how this may impact your service, please contact your phone and internet provider.

Recent
{{item.startTime | formatMaintenanceDates(timeZone)}} - Cancelled
Things to keep in mind

nbn is a wholesaler – we provide the portion of the network that connects your home or business to your phone and internet service provider’s network.

Please be aware that this tool does not cover premises connected via nbn™ Sky Muster™ Plus satellite service, business nbn™ Satellite Service or Enterprise Ethernet. If you are connected to the nbn™ access network via one of these services and you are experiencing issues, please contact your phone and internet provider.

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