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EFTPOS or health claims terminals

Important - call your payment or health claim terminal provider to find out if your device is compatible before you switch to the nbn® network.

It's important to contact your payment or health claim terminal provider

The rollout of the nbn network will involve new technologies and some existing devices may not be compatible with these at all times.

What you'll need to do

Your terminal provider can advise whether your device will work when connected to the nbn network, or what alternative solutions are available. nbn is unable to provide general advice due to the wide range of payment or health claim terminals in the market.

Questions you could ask your payment or health claim terminal provider:

  • Will my terminal work properly when connected to the nbn network?
  • If so, what specific phone or internet service will work best with my terminal?
  • Will my terminal be able to dial out during a power outage when connected to the nbn network?
  • What solutions would you [the provider] suggest?
  • Are there any costs involved?

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