Each year, our nbn™ brand ambassadors attend hundreds of events, which allows them to connect with members of the community. These events help to ensure all Australians have the opportunity to learn more about making the most of their nbn™ experience.
As the unprecedented COVID-19 pandemic continues to unfold across Australia and throughout the world, nbn has made the decision to make events available online.
Book in a time to get help with:
- When the nbn™ network is available for your home or business
- Process of getting the nbn™ network installed in your home or business
- How the nbn™ network is delivered in your area
- The role of nbn and phone/internet providers in your area
- Tips for optimising the nbn™ experience in your home
To book in a 15-minute session simply send an email to nbnsessions@nbn.com.au with your first name, preferred business day/time and a quick summary of how we can help.
Looking to book an online presentation for your community group?
If you would like to book an nbn ‘101’ presentation for your community group or organisation we have nbn representatives available. These sessions are ideal for groups seeking education on:
- nbn™ rollout including technology and how to get connected
- Tips for avoiding scams and reporting potential scams
- Advice for optimising the nbn™ experience in your home or business
- The role of nbn and phone/internet providers in your area
- Information about nbn™ announcements or programs
To request an online presentation simply send an email with your details and some information about your group to nbnsessions@nbn.com.au
Please note most emails will be responded to within two business days.
Local events and drop in sessions
nbn representatives will be available to answer your questions at a range of locations - from shopping centres to community events. These sessions are open to the public and do not require an appointment.
We are taking some simple steps to stop the spread of Covid-19:
- Social distancing
- Safe hygiene
- Capacity limits
What's On?
Select your state to see which events are taking place at a location near you.
These events are free and open to the general public.
Events in ACT, VIC, NT & TAS coming soon.
New Farm
| Location: | Gasometer Park (Near Gasworks Plaza) 82 Skyring Terrace, Newstead QLD 4006 |
| Dates: | 20th - 24th January |
| Hours: | 9:00am - 4:00pm |
Toowong
| Location: | Toowong Village (Near Coles) 9 Sherwood Rd, Toowong QLD 4066 |
| Dates: | 27th - 31st January |
| Hours: | During centre trading hours |
Norwood
| Location: | The Parade Norwood (Near Coles) The Parade Norwood SA 5067 |
| Dates: | 20th - 24th January |
| Hours: | 9:00am - 4:30pm |
Kilburn North
| Location: | Churchill Shopping Centre (Near Coles) 400 Churchill Rd, Kilburn North SA 5084 |
| Dates: | 27th- 31st January |
| Hours: | During centre trading hours |
Girrawheen
| Location: | Alexander Heights Shopping Centre (Outside Woolworths) Cnr Mirrabooka Avenue & Griffon Way, Alexander Heights WA 6064 |
| Dates: | 20th - 24th January |
| Hours: | During centre trading hours |
Perth
| Location: | Watertown Outlet Shopping Centre (Near Main Entrance/Food Court) 840 Wellington St, West Perth WA 6005 |
| Dates: | 23th - 31st January |
| Hours: | During centre trading areas |
Gordon
| Location: | Gordon Centre (Near main entrance and Woolworths) 802-808 Pacific Hwy, Gordon NSW 2072 |
| Dates: | 27th - 31st January |
| Hours: | During centre trading hours |
At nbn, we believe fast and reliable broadband can help play an important role in supporting regional and remote communities.
That’s why we’ve developed the Batemans Bay nbn™ Community Hub.
The key purpose of the Hub is to provide ongoing support and solutions for all homes and businesses within the community and local region.
Our nbn™ Ambassadors will be on-hand for face-to-face conversations. The nbn™ Community Hub will also act as a relief and recovery centre during any future times of crisis. These are just some of the ways we are ramping up our ongoing efforts to help regional and remote communities.
Opening hours: Monday - Friday, 9:30am – 5:00pm
Address: 3 Clyde Street, Batemans Bay NSW, 2536
Lilydale
| Location: | Lilydale Marketplace (Near Big W) 33-45 Hutchinson St, Lilydale VIC 3140 |
| Dates: | 29th - 31st January |
| Hours: | During centre trading hours |
Collection Notice
nbn is collecting your personal information to facilitate an interactive one on one session to educate & inform you on the nbn networks products and services, as well as answer any questions you might have.
nbn will use your personal information to contact you for your one-to-one nbn session.
Our Privacy Policy sets out how we handle your personal information, including about how you can access or update your information, complain about our handling of your personal information, and how we handle complaints. If you have any questions or concerns about your privacy, you can contact us by calling 1800 687 626 or emailing privacyofficer@nbnco.com.au.