Unleashing access to our faster speeds, now and into the future
We’ve recently upgraded the nbn Fixed Wireless network to give more homes and businesses in regional Australia access to even better broadband, including:
More nbn speed
We’ve boosted speeds on our most popular plan - Fixed Wireless Plus and introduced two new higher speed plans, Fixed Wireless Home Fast and Fixed Wireless Superfast. Plus, we're delivering faster speeds in the busy periods, so you can do more of what you love with less buffering.#
More devices at the same time
Enjoy more streaming, gaming and online learning on more devices at once*, across a range of plans available through participating providers.
More reach
Utilising the latest technology, we’ve expanded the reach of our Fixed Wireless network to enable more than 120,000 premises in nbn Satellite areas to access Fixed Wireless for the first time.
Check if you can access an nbn powered plan today
Things you need to know
Up to five Fixed Wireless plans are available from a range of phone and internet providers. Your provider can advise on the best plan to suit your needs, whether you’ll need any new devices and help book an installation appointment with an nbn approved technician.
Our new higher speed plans - Home Fast and Superfast are available to eligible premises* through more than 15 internet providers.
Installation process
The first step is to place an order for an nbn Fixed Wireless plan with the phone and internet provider of your choice. The provider will make an appointment for an nbn approved technician to attend the premises and test for a Fixed Wireless signal. Once the signal is acquired, the nbn approved technician may put the nbn outdoor antenna on the roof of the main premises, under the eaves or on a wall. The nbn outdoor antenna can also be put on powered buildings (like a shed, garage or Solar Mount Structure) close to the main premises, with the nbn connection box inside an enclosed area.
If sufficient signal strength cannot be reached at the premises it will not be able to be connected to nbn Fixed Wireless.
If you’re currently connected to an nbn Satellite service, there may be additional steps for you to follow.
Upgrade works are Now Complete
Our plan included three key phases:
Frequently asked questions
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Important notes
Faster download speeds mean less buffering where the buffering was caused by slow download speeds over the nbn Fixed Wireless network. Please note that the amount of buffering you experience may also be affected by other factors outside of nbn’s control (like your Wi-Fi and other equipment configuration, chosen broadband plan, how your provider designs its network, or the video streaming and other content providers’ network).
Your experience, including the speeds actually achieved over the nbn network, depends on the nbn network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network). Speeds may be impacted by the number of concurrent users on nbn’s Fixed Wireless network, including during busy periods.
If the nbn technician determines after testing that your premises does not have sufficient signal strength, then the necessary equipment will not be installed, and you will not be able to access the nbn Fixed Wireless network.
Conditions, eligibility criteria and costs will apply – please speak with your preferred provider. Eligibility criteria includes among other things, being designated by nbn as a simple premises and placing an order for an nbn powered plan based on an eligible wholesale speed tier. Additional costs may apply to providers, who may choose to pass this charge onto their customers.
Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs.
These are nbn wholesale speed tiers which nbn provides to retail phone and internet providers. Attainable wholesale speeds are subject to the rollout of network upgrades and some premises will require nbn to complete upgrades to the equipment at the premises.
Eligibility for the two higher speed plan options in upgraded areas will depend on a range of factors, including your location and if you have upgraded your equipment. Contact your participating provider to find out if you'll be eligible to upgrade your plan.