All types of nbn™ broadband access network connections that utilise a physical line running to the premises are considered Fixed Line connections. An nbn™ Fibre to the Premises (FTTP) connection is used in circumstances where a fibre optic line will be run from the nearest available fibre node, directly to your premises.
FTTP connections require an nbn™ access network device to be installed inside your home. This device requires power to operate and can only be installed by an approved nbn™ installer or phone and internet provider.
For the best experience, check your address and contact your preferred phone and internet provider about an nbn™ powered plan. It’s a good idea to ask about the options that are available to your premises.
Consider the number of users and types of applications within your household or business. If you have many users and devices and you do things like stream video on a regular basis, you should discuss higher speed options with your provider. They can recommend the best nbn™ powered plan for you.
For more information on choosing the installation location for your nbn™ equipment, and other advice like migrating business services, download the FTTP connect kit below.
nbn found that using FTTP technology to connect the various types of premises in the brownfield fixed-broadband footprint was expensive – some single premises costing up to $90,000 to connect. Most of these costs come from the civil works involved in taking fibre-optic cable from the telecom pit in the street, all the way into an end-user’s premises – this includes some lengthy driveways of several hundred metres.
Using the Multi Technology Mix (MTM) allows nbn to use the most cost-effective technology based on the premises.
The nbn™ connection box shown is designed for use inside the home and business. If your installation requires an external nbn™ connection box your device will differ to the one shown above.
Before your installation appointment, you will need to think about where you want the nbn™ connection box and Power Supply unit to be installed inside (or outside) your house.
Pick the best location using this checklist:
Whilst the nbn technician will try to accommodate your choice of location, some environmental factors such as complex walls, distance to power sources and proximity and accessibility to the exterior utility box may prevent installation in this location. Try to choose an alternative location if your preferred location is not viable and discuss the options with your allocated installer.
You will need to schedule your preferred installation appointment with your phone or internet provider, as they will manage this process for you.
Your provider will also confirm if your FTTP installation will require an authorised person over the age of 18 to be present during the installation – to give the installer internal and external access to your premises, to install the nbn™ connection box and Power Supply unit.
Not yet. The outside equipment (nbn™ utility box) is just one part of the installation. To connect your premises to the nbn™ access network, you will need to order an nbn™ powered plan through your preferred phone or internet provider. Your provider will then organise the install of your nbn™ equipment (nbn™ connection box and Power Supply unit) that will connect your premises to the nbn™ utility box outside.
You can find out when services are planned to be connected at your address via the nbn™ rollout map.