Connecting the future of construction

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The nbn^® network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.^#

Please do not hesitate to contact us should you decide to request an installation in the future.

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Construction of the nbn^® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.

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We expect to have more information about the availability and technology in your area soon.

Please check back periodically for updates on when your premises will be ready to connect.

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The nbn^® network is not currently available at your premises

Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.

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Note: Some premises may require more work before they are ready to connect.

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More work required

Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.

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Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.

Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.

Disconnection information

Premises connected to the nbn^® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Planned technology

nbn Satellite*

Good news! It looks like your location may be eligible for the business nbn^® Satellite Service⁺. The business nbn Satellite Service is designed to support business-grade internet, data and voice services^§ to Australian businesses in remote and rural areas^{^}.

Disconnection information

Premises connected to the nbn^® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.

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nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster^™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.

The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.

An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).

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Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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We’re planning to change your nbn technology.

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This location is connected to the nbn^® network

We’re planning to change your nbn technology.

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You're ready to change to a new nbn^® technology

Learn more about changing technologies

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Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

Choose a provider in your area

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Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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This location is connected to the nbn^® network

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Back to Knowledge Hub

The construction sector is embracing digital transformation to become more efficient and deliver better projects.

Australia’s small-to-medium sized construction businesses are feeling the squeeze, with cost increases and significant shortages of raw materials and labour¹ on the rise. Construction and Trades are doing more with less, from volatile timber, metal and concrete prices to the use of fixed-price contracts. Additionally, increasing compliance challenges, such as changes to NSW industry rules³, are also providing increased challenges.

While the construction industry has historically been slow to adopt new technology², these pressures are forcing the industry to rethink the way it does business. Digital transformation is helping the construction industry by improving build quality and controlling costs through a new generation of construction tools. These have been designed to manage paperwork and compliance, and engage with clients in new ways to help unlock new opportunities.

Building the case for change

Whether small, medium or large – many construction businesses are still relying on manual backend processes to manage their operations. This often leads to businesses being slow to quote on jobs, which can drive frustrated customers to selecting more tech-savvy offerings from competing organisations.

Part of this delay in quoting comes down to a lack of visibility into the true cost of materials, labour and sub-contractors, which makes it difficult for builders to produce accurate estimates, track project costings and manage overruns. This also affects the ability for businesses to calculate progress payments and be slow to invoice, which can strangle the cash flow of even the healthiest builder.

The rise of cloud-based Software-as-a-Service (SaaS) tools, means organisations of all sizes no longer need to rely on manual backend processes to manage their operations.

This can be hugely beneficial for businesses, as monthly billing for cloud services frees up capital by converting upfront costs into far more manageable ongoing subscriptions. Cloud-based services also alleviate the challenges of managing software, so businesses can spend less time struggling with technology and more time getting the job done.

The right digital tools for the job

Cloud applications help construction businesses access the latest design and engineering tools. That makes it easier to design and plan safe, efficient and compliant buildings, and can help lower development costs. For example, better quantity surveying and ordering can minimise waste and keep costs in check, while better organised deliveries can help jobs stay on schedule.

Once building work gets underway, cloud-based construction project management platforms can make it easier to work with both customers and suppliers, helping builders stay on top of paperwork and tasks such as quoting and invoicing – making it easier to issue a quote or invoice on the spot.

When it comes to people, improved labour management systems can help construction businesses make sure they always have the right people at hand to get things done and avoid delays. Cloud-based tools can also provide better documentation and training to improve safety and meet updated compliance requirements.

A woman uses a tablet computer in a café.

Building foundations for the future

Beyond streamlining existing operations, technology can also unlock new opportunities and capabilities for the construction industry.

Building Information Modelling (BIM) for example uses technology like 3D modelling to help plan and construct new buildings, as well as maintain them once they’ve been built. BIM can help transfer knowledge between different parties like builders and property managers and may help make buildings cheaper to run and more sustainable.

Digital twins, which allow designs to be accurately digitally modelled and assessed before they’re built in the real world, and augmented/virtual reality systems also offer new ways to visualise building information. They can help builders engage with suppliers, partners and customers in new ways and help to bring ideas to life. For example, such systems can help support customers through longer-than-expected builds, through features like virtual tours.

Connecting with the future of construction

A fast and dependable fibre connection can be the cornerstone of any construction business' efforts to embrace technology, whether they’re connecting to virtual tours, transferring large design files, or using project management tools based in the cloud.

A business nbn^® connection doesn't just offer the option of fast upload and download speeds^{^}. Being fibre-based and designed for business needs, it also grants businesses access to a robust and reliable broadband service which can handle peak demand, the option of priority customer service and support to help maximise uptime is available through business nbn Services, as well as the ability to prioritise data for critical applications, to help ensure that cloud-based software and services are responsive.^{^}

With high-speed, reliable fibre products tailored for everyday business internet needs to data-intensive operations, business nbn helps ensure that construction businesses can depend on the cloud when building their future.^#

Find support for your business

Talk to your provider to learn more about how we can help transform your construction business.

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