Adapting your network plan as your business needs grow


business nbn™ is only available over the nbn™ Fixed Line network footprint (business nbn™ Enterprise Ethernet upgrades are also available at limited premises served by the nbn™ Fixed Wireless and Satellite networks). Not all providers offer plans based on the full range of wholesale business nbn™ products, product features and services and availability of these depends on the customer’s access technology and area. Ask your preferred provider if they offer plans based on these wholesale business nbn™ products, including any fees and charges that may be applicable.

An end customer's experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network). 

^nbn™ network availability may be impacted by factors outside of the nbn™ network. Not all your faults with a retail service will relate to a fault with the nbn™ network. Faults may relate to matters in a provider’s network, the end customer’s premises equipment or network resources being accessed.

§These wholesale service features are offered to service providers. The service options providers make available to their end customers depend on what they have productised and the retail solutions they offer.