The network solutions key to building a composable business

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The nbn^® network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.^#

Please do not hesitate to contact us should you decide to request an installation in the future.

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Construction of the nbn^® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.

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We expect to have more information about the availability and technology in your area soon.

Please check back periodically for updates on when your premises will be ready to connect.

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The nbn^® network is not currently available at your premises

Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.

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Note: Some premises may require more work before they are ready to connect.

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More work required

Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.

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Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.

Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.

Disconnection information

Premises connected to the nbn^® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Planned technology

nbn Satellite*

Good news! It looks like your location may be eligible for the business nbn^® Satellite Service⁺. The business nbn Satellite Service is designed to support business-grade internet, data and voice services^§ to Australian businesses in remote and rural areas^{^}.

Disconnection information

Premises connected to the nbn^® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.

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nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster^™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.

The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.

An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).

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The next step is to contact a phone or internet provider and order an nbn powered plan.

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We’re planning to change your nbn technology.

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This location is connected to the nbn^® network

We’re planning to change your nbn technology.

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You're ready to change to a new nbn^® technology

Learn more about changing technologies

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Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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This location is connected to the nbn^® network

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Infrastructure can help businesses get the choice and flexibility to meet their needs by including networks in a composable approach to technology.

Amongst many things, the COVID-19 pandemic has highlighted the importance of being able to be agile when responding to a rapidly changing market. One of the ways businesses can achieve this is via ‘composability’.

Coined by research group Gartner¹, the term ‘composability’ speaks to the creation of modules that address a specific business need or capability. Like Lego bricks, these modules can then be combined and re-used to more rapidly develop solutions over time. Once modules have been created, business leaders can also orchestrate them into different solutions and create new modules as required.

Originally developed in IT industry, the concept of composability is now being applied across business operations to cover strategy, applications, technology infrastructure and even the structure of the teams in the business itself. Gartner’s model rests on four key principles:

1. Speed through discovery

2. Agility from modularity

3. Leadership through orchestration

4. Resilience through autonomy

With composable business architecture, businesses can actively discover changes that need to happen. Autonomous teams are then built around delivering customer-centric solutions. The teams are assembled based on skills and experience, rather than the division of the company they work in. People from all parts of the business combine knowledge to design the components of future solutions.

In applications and infrastructure, composability can often mean combining solutions from different sources and suppliers. For example, a payment service from a bank can be combined with CRM from another service provider, a cloud-based database and a consumer facing application to bring about a product that combines elements of all these components to market.

Australia is lagging on composability

According to Gartner’s 2022 CIO Survey², while executives in Australia and New Zealand are aware of composable business principles, adoption across the two countries is lagging behind global peers. It appears only 4% of Australian businesses have a high level of composability across their businesses, compared to 6% of organisations globally. As quoted in the report, “ANZ has fewer high-composability enterprises and more low-composability enterprises than is the global norm”. In contrast, global leader Taiwan has 23% of businesses with a high level of composability, while 18% of Indian businesses have a high level of composability

Software-defined networking – an enabler for composability

Following the introduction of software-defined wide area networking (SD-WAN) architecture, composability is now a concept that can be used in delivering solutions.

According to a 2020 study by GlobalData³, 60% of Australian businesses with more than 200 employees had already installed SD-WAN solutions.

SD-WAN makes configuration simpler and faster⁴ by using centralised management allowing organisations to easily mix and match different technologies and suppliers to meet their needs, and therefore allows an operating model based on composability

For example, a business that has offices or operations in many locations may choose different network service providers across those locations to ensure that performance is the same right across the business.

A business may also choose to source services from more than one provider to ensure service redundancy if one of the providers has an outage. Similarly, it may use a different technology, such as business nbn^® Satellite Service, to give it additional options for disaster recovery.

Leveraging business nbn for SD-WAN

Discover how business nbn can help businesses improve their agility and accessibility with an SD-WAN solution.

Read the white paper

Meeting businesses evolving needs

Business nbn solutions offer businesses an array of choice in the way they connect.^{^} Made to meet evolving needs, it allows businesses to select from a variety of flexible plans, which include wholesale options such as symmetrical upload and download speeds, priority data, and business-grade 24x7 service support to providers^{^}. What’s more, business nbn solutions are available through a wide choice of providers in more than 12 million locations around the country. This helps enable organisations to mix and combine different providers and technologies to meet their own unique needs.

The wholesale nature of business nbn services makes it easier for businesses to adjust services and providers should their needs change in the future. The options for high speeds, premium support and symmetrical data available through business nbn solutions can also help enable the cloud-based applications and services that sit at the heart of modern composable applications and architecture.

Managing complexity

While SD-WAN can simplify the management of network infrastructure, the introduction of multiple suppliers and technologies across different locations can make procurement and integration more complex.

Expert service provider partners can assist organisations in managing these issues more effectively, helping them design and manage networking solutions that deliver the capability they need.

business nbn service providers and accredited advisers can help businesses get the most out of their infrastructure.⁺ Working with businesses to understand their business requirements, they can assist in developing upgrade plans aimed at reducing the risk of business disruption and help determine which business nbn wholesale solutions are best suited to the requirements of individual businesses.

Find support for your business

Embrace new technology to deliver real business outcomes with the support of a business nbn accredited adviser.

View business nbn accredited advisers

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