The nbn connection box (also known as a Network Termination Device or NTD) enables phone and internet providers to connect your property to the nbn access network.
Standard pre-installations are free of charge and carried out by a certified nbn communications technician once the ‘lock-up’ phase has been finalised. The pre-installation would need to take place at least 20 days before the estimated home completion date.
Arranging to have an nbn connection box pre-installed leads to a number of benefits, including:
- A smooth and efficient connection to the nbn access network with shorter activation times
- Less or no further technical visits after the building handover as installation is performed during the construction phase
- Once handover is complete, the service activation can be performed remotely by your residents’ preferred phone or internet service provider
- No need to retrofit equipment, which can affect the appearance of a completed home.
If installation isn’t performed correctly the first time, specific in-home cabling requirements may need to be considered to avoid additional building or cabling expenses for property owners.
Submit a pre-installation request
You can request pre-installation of nbn connection box for one address or multiple addresses. You can also manage or cancel an existing pre-installation request before the scheduled installation date.