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The nbn^® network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.^#

Please do not hesitate to contact us should you decide to request an installation in the future.

Next steps

Construction of the nbn^® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.

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We expect to have more information about the availability and technology in your area soon.

Please check back periodically for updates on when your premises will be ready to connect.

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The nbn^® network is not currently available at your premises

Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.

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Note: Some premises may require more work before they are ready to connect.

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More work required

Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.

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Next steps

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.

Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.

Disconnection information

Premises connected to the nbn^® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Planned technology

nbn Satellite*

Good news! It looks like your location may be eligible for the business nbn^® Satellite Service⁺. The business nbn Satellite Service is designed to support business-grade internet, data and voice services^§ to Australian businesses in remote and rural areas^{^}.

Disconnection information

Premises connected to the nbn^® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.

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nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster^™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.

The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.

An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).

Next steps

Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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We’re planning to change your nbn technology.

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This location is connected to the nbn^® network

We’re planning to change your nbn technology.

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You're ready to change to a new nbn^® technology

Learn more about changing technologies

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Next steps

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

Choose a provider in your area

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Next steps

Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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This location is connected to the nbn^® network

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NSW Central Coast commuters tipped to take to teleworking in Gosford

23 April 2013

The NSW Central Coast is the latest location to switch on to superfast broadband and civic leaders are already looking to the National Broadband Network to increase the prospects for teleworking in the region.

The NBN was formally switched on today in central Gosford with the fibre optic cables now passing more than 2300 homes and businesses in the city.

The network will pass a further 5000 premises in the coming months in areas including Springfield, Point Frederick and East Gosford.

Households can sign up to NBN packages currently on offer from four internet service providers: iiNet, Internode, Telstra and Westnet. There are a range of great prices and packages which take advantage of the fast speeds and great capacity available over the NBN.

Among those eagerly anticipating the arrival of the NBN is Regional Development Australia Central Coast, which will play host to a week-long event aimed at promoting tele-commuting in May. Central Coast Telework Week will include establishing provisional smart-working hubs in sites at Wyong and Gosford.^

"The NBN will provide an important boost for businesses in the region," said Andrew Roach, CEO of Regional Development Australia Central Coast.

"We also expect that over time it will lead to a significant rise in telework activity in the area as locals jump on their computers to do their work rather than jumping in the car to make the arduous trek to Sydney or Newcastle each day."

Research from business software firm MYOB reveals that almost three in five small-and medium-sized businesses now have employees who telework, cutting down on commuting so they can spend more time with their family.+

Central Coast resident Alex Clark is a senior financial accountant for an investment group who has been telecommuting for the past 18 months, seeing benefits to both his productivity and his personal life.

"The NBN is going to let me work from home as I would in the office. I can stay in touch via high definition webcam, VOIP calls and instant message chats and access my office's network, transforming the way I work," Mr. Clark said.^#

"In places like the Central Coast we're in need of better internet. I believe the NBN is going to help transform the way we work and help us strike a better work/life balance."

Construction of the NBN is planned to be commenced or completed for more than 100,000 Central Coast homes and businesses by mid-2015 including the majority of Gosford as well as communities including The Entrance, Long Jetty, Bateau Bay, Erina and Erina Heights.

Construction is planned to have commenced or be completed for more than 1,010,700 homes and businesses across NSW - and 3.5 million, or a third of the nation's premises - by mid-2015.

MEDIA INQUIRIES:

Nichola Parker
Mobile 0427 173 025

Press Office
02 9213 2313

Notes to Editors

The National Broadband Network aims to deliver fast, affordable and reliable broadband to every Australian home and business by 2021

° Check www.nbnco.com.au for the latest list of service providers available.

* NBN Co is designing the NBN to be capable of delivering these speeds to NBN Co's wholesale customers (telephone and internet service providers). Speeds actually achieved by retail customers (end users) will depend on a number of factors including the quality of their equipment and in-premises connection, the broadband plans offered by their ISP and how their service provider designs its network to cater for multiple end users

^ For more information in Central Coast Telework Week see: http://www.rdacc.org.au/central-coast-telework-week-to-be-held-at-central-coast-leagues-club-and-wyong-race-club/blg70 and http://www.dailytelegraph.com.au/newslocal/central-coast/telework-hubs-will-mean-taking-the-long-morning-commute-just-wont-compute/story-fngr8h0p-1226617423448

+ MYOB research findings: http://myob.com.au/myob/news-1258090872838?articleId=1257830837509&year=2013

^#Access to your work network will depend on factors outside our control like your organisations' IT policy and infrastructure. Your experience including the speeds actually achieved over the NBN depends on some factors outside our control like your equipment quality, software, broadband plans and how your service provider designs its network.

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NSW Central Coast commuters tipped to take to teleworking as Gosford switches on to the National Broadband Network

23 April 2013

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