The nbn™broadband access network is not currently available in your building.
We have made several attempts to initiate the process of establishing an nbn™ access network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
As a result, there are a number of implications to be aware of:
Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.#
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^
Existing Fixed Line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the nbn™ Fixed Line network unless the nbn™supplied equipment is installed at the property.
Future requests for an nbn™access network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.
If your phone and internet services are already provided via another fibre network, they should continue to operate unless your provider advises otherwise. Please visit www.nbn.com.au/switchoff for more information.
Please do not hesitate to contact usshould you decide to request an installation in the future.
Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Next steps
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.
Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Next steps
Activate your connection
The next step is to contact a phone or internet provider and order an nbn™ powered plan.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.
Important information for bushfire-affected customers: If your premises has been impacted by fire please contact your phone and internet provider for information specific to your circumstances.
Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Next steps
You're ready to connect
The next step is to contact a phone or internet provider and order an nbn™ powered plan.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.
Important information for bushfire-affected customers: If your premises has been impacted by fire please contact your phone and internet provider for information specific to your circumstances.
Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Address status
Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Good news! nbn has expanded its fibre network further into your area.
This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
Address status
More work required
There’s still work to do before your premises is ready to connect. This work may take approximately 6 to 12 months.*
Please check back periodically for updates on when your premises will be ready to connect.
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
#Although most existing services will be replaced by the nbn™ access network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
