Skip to main content
Search Support Network status
NBN logo, link to homepage NBN logo, link to homepage
  • Residential
    nbn® is made for more
    Check out our range of wholesale speed tiers.
    Discover more
    All Residential
    Key steps
    • nav links Logo
      Connect to the nbn™ network
    • nav links Logo
      Optimise your internet experience
    • nav links Logo
      Upgrade your nbn® technology
    Popular pages
    • Moving home and nbn
    • Device compatibility
    • What happens in a power blackout?
    • Find a provider
    • Regional and remote Australia
  • Business
    What is Enterprise Ethernet?
    View our illustrative guide to learn about our premium wholesale solution for businesses.
    Discover more
    All Business
    Key steps
    • nav links Logo
      Connect your business
    • nav links Logo
      Optimise your office set-up
    • nav links Logo
      Upgrade to business-grade fibre
    Popular pages
    • What is business nbn™
    • Product and technical information
    • Device compatibility
    • Find a business provider
    • Find a business nbn™ accredited adviser
    • business nbn™ Knowledge Hub
  • Property developers
    nbn® New Developments Portal 
    Manage your new development application with nbn.
    Log in
    All Property developers
    Key steps
    • nav links Logo
      Developing a new property
    • nav links Logo
      What you'll need to apply
    • nav links Logo
      Design and build guidelines
    • nav links Logo
      Submit and apply
    Popular pages
    • Connecting granny flats
    • Manage your applications
    • Modifying nbn™ infrastructure
    • New Developments training
    • Industry collaboration and community planning
  • RSPs
    nbn® Customer Centre
    Already selling services? Sign in to the Customer Centre to access all your Web Applications.
    Log in
    All RSPs
    Overview
    • Become an nbn® provider
    • Wholesale providers
    • Supply agreements
    • Build agreements
    Popular pages
    • nbn® Product roadmap
    • Products, services and pricing
    • Industry consultation
    • Special Access Undertaking (SAU)
  • About us
    The nbn® blog
    Check out our blog for the latest news.
    Learn More
    All About us
    Overview
    • About NBN Co
    • Corporate reports
    • Media Centre
    Popular Pages
    • Our impact
    • Community events
    • Careers
    • Debt Investor information
NBN Logo NBN Logo
nbn home
The nbn® network is made for more
We're evolving Australia's digital backbone.
Learn more
  • Residential
    • All Residential
      nbn® is made for more
      Check out our range of wholesale speed tiers.
      Discover more
    • Key steps
    • Connect to the nbn™ network
      • Connect to the nbn™ network
      • Preparing to connect
    • Optimise your internet experience
      • Optimise your internet experience
      • Steps to boost your Wi-Fi
      • Optimise your home set-up
      • Tips to optimise your apartment or town house internet set-up
    • Upgrade your nbn® technology
      • Upgrade your nbn® technology
      • Upgrading to nbn® FTTP with a higher speed plan
    • Popular pages
    • Moving home and nbn
    • Device compatibility
    • What happens in a power blackout?
    • Find a provider
    • Regional and remote Australia

  • Business
    • All Business
      What is Enterprise Ethernet?
      View our illustrative guide to learn about our premium wholesale solution for businesses.
      Discover more
    • Key steps
    • Connect your business
      • Connect your business
      • business nbn™ readiness tool
      • Connecting single-site businesses
      • Connecting multi-site business and enterprise
    • Optimise your office set-up
    • Upgrade to business-grade fibre
    • Popular pages
    • What is business nbn™
    • Product and technical information
    • Device compatibility
    • Find a business provider
    • Find a business nbn™ accredited adviser
    • business nbn™ Knowledge Hub

  • Property developers
    • All Property developers
      nbn® New Developments Portal
      Manage your new development application with nbn.
      Log in
    • Key steps
    • Developing a new property
      • Developing a new property
      • End-to-end process
      • Submit and apply
      • Manage your applications
      • Design and build guidelines
      • nbn™ trained suppliers
      • Government policy
      • Prepare for connection
      • New Developments FAQs
    • What you'll need to apply
    • Design and build guidelines
      • Design and build guidelines
      • Lead-in Conduit
      • Pit and pipe
      • Pathway
      • Upload designs
    • Submit and apply
      • Submit and apply
      • What you'll need to apply
    • Popular pages
    • Connecting granny flats
    • Manage your applications
    • Modifying nbn™ infrastructure
    • New Developments training
    • Industry collaboration and community planning

  • RSPs
    • All RSPs
      nbn® Customer Centre
      Already selling services? Sign in to the Customer Centre to access all your Web Applications.
      Log in
    • Overview
    • Become an nbn® provider
      • Become an nbn® provider
      • Onboarding process
      • Operating the network
      • Pre-qualification questionnaire
    • Wholesale providers
      • Wholesale providers
      • Business wholesale providers
      • Residential wholesale providers
      • whitelabel
    • Supply agreements
      • Supply agreements
      • Wholesale Broadband Agreement
      • Testing arrangements
      • Continuity licences
      • Other agreements
      • Dispute Management
    • Build agreements
    • Popular pages
    • nbn® Product roadmap
    • Products, services and pricing
    • Industry consultation
    • Special Access Undertaking (SAU)

  • About us
    • All About us
      The nbn® blog
      Check out our blog for the latest news.
      Learn More
    • Overview
    • About NBN Co
      • About NBN Co
      • Our purpose
      • Our values
      • Our people
      • Our impact
      • Monthly progress report (customer experience)
      • Corporate reports
      • Governance
      • Policies
      • Debt Investor information
      • Freedom of information
      • Partners and Suppliers
    • Corporate reports
      • Corporate reports
      • Weekly Progress Report (Build)
      • Corporate Plan
      • Reports and publications
      • Financial reports
      • Business Fibre Initiative
      • Sustainability reports
    • Media Centre
      • Media Centre
      • Media statements
      • Image gallery
      • Speeches and presentations
      • nbn™ Broadband Index
      • Community events
    • Popular Pages
    • Our impact
    • Community events
    • Careers
    • Debt Investor information
  • Search
  • Support
  • Network status

Your address

Change address

The nbn™ broadband access network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn™ network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

  • Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
  • Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^
  • Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the nbn™ Fixed Line network unless the nbn™ supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
  • Future requests for an nbn™ network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn™ network.#

Please do not hesitate to contact us should you decide to request an installation in the future.

Read more about the process

*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.

^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn™ rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.

*
#
Although most existing services will be replaced by the nbn™ network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*
We expect to have more information about the availability and technology in your area soon.
Please check back periodically for updates on when your premises will be ready to connect.
More info
The nbn™ broadband access network is not currently available at your premises
Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.

Next steps

Construction of the nbn™ broadband access network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.


Construction stage

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Next steps

Construction of the nbn™ broadband access network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.


Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Next steps

Learn more about changing technologies

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Learn more

Phone and internet providers 

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
Choose a provider in your area

Changed technology

Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTN.

Learn more about nbn™ FTTN

Changed technology

Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTP.

Learn more about nbn™ FTTP

Changed technology

Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTC.

Learn more about nbn™ FTTC

Changed technology

Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™ FTTP.

Learn more about nbn™ FTTP

Changed technology

Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™ FTTC.

Learn more about nbn™ FTTC

Changed technology

Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™ FTTP.

Learn more about nbn™ FTTP

Changed technology

Your original technology nbn™ Fibre to the Curb (FTTC) has been changed to nbn™ FTTP.

Learn more about nbn™ FTTP

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment




Address status

Planned to be available from
Note: Some premises may require more work before they are ready to connect.

Next steps

Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Register for email alerts

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Learn more
Construction stage

*
#
Although most existing services will be replaced by the nbn™ network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Learn more

Phone and internet providers 

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
Choose a provider in your area

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Learn more

*
#
Although most existing services will be replaced by the nbn™ network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Learn more

Phone and internet providers 

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
Choose a provider in your area

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Learn more

*
#
Although most existing services will be replaced by the nbn™ network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*

Next steps

Looks like you’re ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

Choose a provider in your area
Choose a provider in your area
Choose a provider

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Learn more

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Disconnection information

Premises connected to the nbn™ network via nbn™ Satellite won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn™ Satellite, you should speak to your phone and internet provider at the time you place your order.

Disconnection information

Premises connected to the nbn™ network via nbn™ Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn™ Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.
#
Although most existing services will be replaced by the nbn™ network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn™ network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.

*
#
Although most existing services will be replaced by the nbn™ network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*
+
nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.
§
The business nbn™ Satellite Service provides voice support for VoIP carriage and is not a voice provider.
^
An end customer's experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).

Next steps

Activate your connection

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area
Choose a provider in your area

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Learn more

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

*
#
Although most existing services will be replaced by the nbn™ network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*

Address status


Next steps

Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Register for email alerts

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Node (FTTN). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Curb (FTTC). Your phone and internet service provider will be in touch to guide you through the process.

We’re planning to change your nbn™ technology.

You will soon need to transition your existing nbn™ powered plan to a new plan based on nbn™ Fibre to the Premises (FTTP). Your phone and internet service provider will be in touch to guide you through the process.

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Satellite has been used in your connection to the broadband access network.

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Learn more about nbn™ Satellite

Planned technology

nbn™ Satellite

Good news! It looks like your location may be eligible for the business nbn™ Satellite Service+. The business nbn™ Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Learn more

*
#
Although most existing services will be replaced by the nbn™ network, there are some services that should not be impacted. These include those services provided over non-nbn™ fibre networks, some services in some apartment complexes, and some business and Special Services. nbn strongly recommends you contact your current phone and internet provider as soon as possible to find out if your services are impacted. You can also find out more at www.nbn.com.au/switchoff
*
Close
nbn observes the caretaker conventions related to the upcoming Federal Election. During the Caretaker Period, nbn will apply these conventions while continuing the business-as-usual operations of the company.
Close this message
Skip to the article content
Blog logo, navigate to blog home page
  • The nbn™ project
  • Business
  • Career
  • Connected homes
  • Education
  • Entertainment
  • Features
  • Health
  • Industry
  • Authors

Brendan Donohoe

Brendan Donohoe

Brendan Donohoe is Executive General Manager, Small and Medium Business at NBN Co.

Brendan is a seasoned Information and Communications Technology Executive Director, with a career spanning 30 years in the industry.

In his current role as Executive General Manager, Small and Medium Business, Brendan works with retail Internet Service Providers to transform Australian business and government customers through better business grade internet connections to better leverage technology and innovation.

Prior to joining NBN Co, Brendan had a long career in Telstra involving small business, medium business, and enterprise and government, with a common theme of bringing technology to life across all three segments.

Brendan holds an MBA and Diploma of Electrical Engineering, which – together with his passion for small and medium business – is a great combination for helping businesses of all sizes use technology to thrive.



Brendan's stories

Supercharging the digital capability of business
10 August 2021
Supercharging the digital capability of business
Helping businesses unlock the value of their tech investments
17 June 2021
Helping businesses unlock the value of their tech investments
Online opportunities for Australian retail business
25 November 2019
Online opportunities for Australian retail business

Home
  • Blog
  • Authors
nbn Logo
Facebook Blog Twitter Youtube Linked In RSS feed
Select language
Select language
العربية (Arabic)
繁體字 (Chinese Traditional)
正體字 (Chinese Simplified)
Hrvatski (Croatian)
Ελληνικά (Greek)
Pilipino (Filipino)
हिंदी (Hindi)
bahasa Indonesia (Indonesian)
Italiano (Italian)
한국어 (Korean)
Македонски (Macedonian)
ਪੰਜਾਥੀ (Punjabi)
Српски (Serbian)
Español (Spanish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)
Select language
Select language
العربية (Arabic)
繁體字 (Chinese Traditional)
正體字 (Chinese Simplified)
Hrvatski (Croatian)
Ελληνικά (Greek)
Pilipino (Filipino)
हिंदी (Hindi)
bahasa Indonesia (Indonesian)
Italiano (Italian)
한국어 (Korean)
Македонски (Macedonian)
ਪੰਜਾਥੀ (Punjabi)
Српски (Serbian)
Español (Spanish)
Türkçe (Turkish)
Tiếng Việt (Vietnamese)

NBN Co
NBN Co
Homepage
Learn about our access network
Residential
Business
Property developers
RSPs
nbn® rollout map
Corporate
Corporate
About us
Corporate reports
Media centre
Careers
Community events
Blog
General
General
Accessibility
Privacy policy
Terms of use
Complaints
Information publication scheme
FOI Disclosure log
Support
Support
Support search
Network status
Contact us
© 2022 nbn co ltd. ‘nbn’, ‘business nbn’, ‘Sky Muster’ and the Aurora device are trade marks of nbn co ltd | ABN 86 136 533 741