The nbn™ broadband access network is not currently available in your building. 

We have made several attempts to initiate the process of establishing an nbn™ access network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative.  Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

As a result, there are a number of implications to be aware of:

• Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.^#
• Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
• Existing Fixed Line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the nbn™ Fixed Line network unless the nbn™ supplied equipment is installed at the property.
• Future requests for an nbn™ access network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

If your phone and internet services are already provided via another fibre network, they should continue to operate unless your provider advises otherwise. Please visit www.nbn.com.au/switchoff for more information.

Please do not hesitate to contact us should you decide to request an installation in the future.