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Retailers now selling nbn™ Sky Muster™ plans

04 October 2017

Larger capacity plans set to bring better value broadband for the bush 

Phone and Internet providers have started offering a range of increased peak and off-peak satellite broadband packages on the nbn™ access network.

The news follows nbn’s announcement in June to increase the maximum monthly wholesale data limits and increase average wholesale peak downloads plans by up to 50 per cent on the Sky Muster™ satellite service.

Some 240,000 homes and businesses in regional and remote Australia can now access new peak and off peak packages of up to 300GB of maximum data per month through phone and internet providers, which will allow local residents and businesses the ability to use more capacity on the satellite service.

UK research firm Ovum has named the nbn™ Sky Muster™ satellite service “world-leading” because of its data allowance and wholesale download speed and upload speed. It provides access to fast broadband by delivering beams from nbn’s Sky Muster™ satellites to a dish on the roof of your home or business.

nbn’s Chief Customer Officer, Brad Whitcomb said:

“We are committed to helping bridge the digital divide by providing access to fast broadband for Australians.

“Following the announcement of our new wholesale Sky Muster™ satellite service plans earlier in the year, we received overwhelmingly positive feedback from our retail customers, regional Australians and industry stakeholders and are excited to share the news that retailers have started offering the new plans. The offerings will see users be able to upload and download larger files, spend more time on video conferences and stream their favourite movies.

We encourage eligible households and businesses to shop around to find a package which suits their needs as they should now be able to benefit from larger and more flexible offerings.”

nbn has one of the world’s leading satellite services and we will continually look at ways we can optimise our wholesale pricing model and data plans. Our team is already beginning to investigate new enhancements on the service such as an education multicast product to help to deliver long-distance education and an enterprise grade wholesale product to provide additional capacity and customer service support for regional businesses.”

To learn more about the nbn™ Sky Muster™ satellite service visit our blog series or to order a plan over the Sky Muster™ satellite service visit the nbn™ Sky Muster™ retail providers page and contact a retail service provider.

About nbn:

● nbn is building a new and upgraded, fast wholesale broadband network to enable communities across Australia to access fast broadband from their retail service provider. Our goal is to connect eight million homes and businesses by 2020.

● The rollout of the nbn™ access network sets the scene for one of the biggest transformations to Australia’s telecommunications industry involving retail service provider network upgrades and the establishment of a network to provide fast broadband to Australians.

● Connecting to the nbn™ network is not automatic and is a process which may take some time and preparation. nbn is working with the service providers and industry to help them better understand who is responsible for which portions of their internet experience and what steps they can take in order to receive the best possible service.

● The speeds experienced on services over the nbn™ access network are determined by a range of factors such as the technology used to deliver the network as well as some factors outside our control like equipment quality, software, broadband plans, signal reception and how your service provider designs their network.

● Fast broadband like that delivered via the nbn™ access network can provide a range of benefits for Australians such as opportunities to work from home, access to online education tools and options for on-demand entertainment.

● Your experience including the speeds actually achieved over the nbn™ broadband access network depends on the technology over which services are delivered to your premises and some factors outside our control like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network. Satellite customers may experience latency.

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Gina Murphy

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