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  • Residential

    Connecting your home

    As a wholesaler, NBN Co is responsible for the infrastructure that connects your home. To switch to an nbn™ powered plan, speak to your phone and internet provider.
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Change address

We have been working closely with your body corporate or building manager, but at this stage we’re not able to connect your building to the nbn™ broadband access network.
You can also contact your body corporate or building manager for further information.
Read more about the process

nbn is committed to completing the rollout in 2020
We expect to have more information about the availability and technology in your area soon.
Please check back periodically for updates on when your premises will be ready to connect.
More info
Next steps

Construction of the nbn™ broadband access network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us at newdevelopments@nbnco.com.au.


Construction stage

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Note: Some premises may require more work before they are ready to connect.

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Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fibre to the Node (FTTN)*

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Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fibre to the Premises (FTTP)*

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Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fibre to the Building (FTTB)*

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Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

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Planned technology

nbn™ Fibre to the Curb (FTTC)*

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Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

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nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

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Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

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Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

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nbn™ Fixed Wireless*

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nbn™ Sky Muster™ has been used in your connection to the broadband access network.

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Construction stage

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home.

Tips for your nbn™ HFC connection

Learn more

Phone and internet providers 

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
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Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

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Planned technology

nbn™ Sky Muster™

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Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


Next steps

Activate your connection

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area
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Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home.

Tips for your nbn™ HFC connection

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


Next steps

You're ready to connect

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area
Choose a provider in your area

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.
Tips for your home
Tips for your apartment

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home.
Tips for your nbn™ HFC connection

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


Address status

Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Register for email alerts

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

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"NBN Co on track to meet rollout targets but must redouble efforts to connect end users", says CEO

16 April 2014

Unaudited financial statement as at 31 March 2014

The company building and operating the National Broadband Network (NBN) says it is tracking well towards its end of financial year rollout targets as it prepares to implement a revised network architecture to enable Australians to have access to fast broadband sooner and more cost-effectively.

It is also implementing a number of changes to the existing construction model in the fibre footprint aimed at improving the ability of end users to connect to the NBN.

NBN Co's unaudited third quarter accounts revealed:

  • The company recorded an operating loss of $1.117 billion after generating revenue of $69.8 million in the nine months ended 31 March 2014. Telecommunications revenue rose to $38.5 million over the nine months.
  • The continued expansion of the network saw life-to-date capital expenditure (excluding leased assets) increase to $4.9 billion and life-to-date operational expenditure rise to $2.4 billion.
  • As at 31 March 2014, the network had passed 512,659 fixed line and fixed wireless premises, an increase of nearly 96,000, or 23 per cent over the previous quarter. This has resulted in an average run rate over the quarter of over 6,000 combined brownfields and greenfields premises per week and around 1,000 fixed wireless premises covered per week.
  • There were 166,642 premises with an active NBN service at the end of March, an increase of 27 per cent over the quarter. Fibre users (brownfields and greenfields) rose by 39 per cent to 111,035 during the quarter.
  • However, a third of brownfields premises (94,883 or 36 per cent) were unable to order a service despite being passed by NBN fibre (so-called Service Class 0). The company has instructed contractors to install lead-ins and connection boxes to premises at the same time the fibre is being laid in the street. Previously these tasks were carried out separately.
  • During the quarter the number of activations for fixed wireless services increased by around 80 per cent to 11,673. The company also completed construction of a satellite ground station at Roma and the Telemetry, Tracking and Control Centre at Alice Springs.
  • In terms of the core network, NBN Co has now completed 113 of its 121 Points of Interconnect, and 80 per cent of the transit network has been built.

NBN Co Chief Executive Officer Bill Morrow said:

"The purpose of the NBN is clear. Our job is to open up the digital economy and close the digital divide. But there are a range of issues we need to address. The primary focus for management has been on building the network rather than connecting families and businesses. We need to do both and we need to do them better.

"For instance, we are moving to a construction model that will see our delivery partners install lead-ins and connection boxes to the outside of a home as the fibre is being rolled out in the street. The aim is to increase the number of homes and businesses that are more easily able to connect to the NBN when it becomes available in a neighbourhood.

"There is more to analyse, more to improve and much more industry collaboration needed but we are making progress as evidenced by the metrics we are reporting today."

Optimised Multi-Technology Mix

The company also reported that it is making solid progress towards the transition to a revised rollout model designed to enable the NBN to be built in a cost-effective way using the technology best matched to each area in Australia, as set out in the Commonwealth’s Statement of Expectations to NBN Co issued on 8 April 2014.

The renegotiation of the Definitive Agreements with Telstra is progressing well.

In addition, NBN Co is conducting Fibre to the Building trials in central Melbourne and Fibre to the Node build pilots in both Umina, NSW, and Epping, Victoria, in order to test construction methods and the end user experience ahead of a widescale rollout of additional access technologies.

The first in-premises technology test of Fibre-to-the-Node at Umina on the NSW Central Coast delivered raw download speeds of 105 megabits per second (Mbps) and upload speeds of 45 Mbps* covering a distance of around 100 metres.

"This is an important milestone in the rollout of the National Broadband Network," Mr Morrow said.

"It demonstrates that existing technologies such as the copper network are capable of playing a vital role in delivering high speed broadband to Australians."

 


Media enquiries

Andrew Sholl 
0448 805 806 
andrewsholl@nbnco.com.au

NBN Co Media Hotline
02 9927 4200
media@nbnco.com.au

Notes to editors 

  • Download the NBN Co unaudited financial statement for the nine months ended 31 March 2014 
  • NBN Co is committed to fulfilling the Federal Government’s policy goal of ensuring that Australians have access to fast broadband as soon and as cost-effectively as possible, as set out in the Federal Government’s Statement of Expectations to the company http://bit.ly/1p6t345
  • For more information, visit www.nbnco.com.au

**NBN Co provides services to its wholesale customers, telephone and internet service providers, and does not provide services directly to end users. This trial involved testing speeds over physical network layers rather than end user speeds. End user experience including the speeds actually achieved over the NBN depends on some factors outside our control like equipment quality, software, broadband plans and how the end user’s service provider designs its network.

Downloads

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NBN Co on track to meet rollout targets but must redouble efforts to connect end users, says CEO
16 April 2014
Media Release Template
Download (PDF - 148 KB)
Download file
NBN Co Third Quarter Results – presentation
16 April 2014
Download (PDF - 3.2 MB)
Download file
NBN Co Unaudited Financial Statements for the nine months ended March 2014
16 April 2014
Download (PDF - 702 KB)
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