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Australian postcodes leading demand for faster broadband

18 February 2021

Household demands drive need for speed and data

More households than ever before are opting for higher speed nbn plans to support their needs for online work, learning, entertainment and connected life.

The number of Australians choosing broadband plans with peak download speeds of 100 Mbps and above1,2,4 more than doubled in the 12 months to January 2021, while average household data downloads grew by almost 20 per cent in the same period.

nbn has identified the leading five postcodes leading demand for faster broadband plans. Heading the charge is 2170, based around Liverpool of New South Wales. Closely followed by 3030, centred around Werribee and Hoppers Crossing west of Melbourne.

Rank State Postcode Suburbs include
1 News South Wales 2170  Liverpool, Casula, Moorebank
2 Victoria 3030 Werribee, Werribee South, Point Cook
3 Queensland 4350  Greater Toowoomba
4 Victoria 3029  Hoppers Crossing, Truganina, Tarneit
5 Victoria 3977 Craigieburn

Approximately 70 per cent of customers are now connected to nbn™ wholesale plans with peak download speeds of 50 Mbps3 while more than 16 per cent are connected to plans with peak download speeds in excess of 100 Mbps4 and above.

The need for speed comes with Australians increasingly working from home, enjoying high definition streaming video and cloud gaming, accessing online learning and telehealth, and adopting more connected home devices.1


Brad Whitcomb, Chief Customer Officer at NBN Co, said: 

 “Demand for data on the nbn™ network shows how Australians are continuing to increase their reliance on broadband for work, learning, entertainment and connected life. In doing so, they are choosing faster broadband plans that help to meet their household needs."

 “We expect this trend to continue to 2021 as people continue to adopt new connected devices and entertainment subscriptions and aim to optimise the online experience for everyone at home."

“With more devices online at once, a faster broadband plan can help improve experience for the connected household.”

To help unleash the benefits of the nbn™ network, customers should talk to an internet retailer about the best plans available for their needs, or learn more about the residential wholesale speed tiers available over the nbn™ network on our website

Notes to editor:

  • In September 2019, nbn launched BSS and a range of wholesale products to support the varying needs of regional Australian businesses, which include:
    • ABS Layer 3 is designed for enterprise and government customers who require high quality bandwidth^ and delivers wholesale speeds of up to 50/13Mbps*.
    • VISP is designed to support core business internet needs, providing wholesale speeds of up to 30/13Mbps*.
    • Internet of Things (IoT) is designed for approved non-premises locations, such as monitoring devices that require low bandwidth and capability to deliver wholesale speeds of up to 2/2Mbps*.
    • Disaster recovery service is configurable to activate during an outage over the primary service and will replicate the VISP service.
For more information, visit
#An end customer’s serviceability may be affected by a range of factors including whether there is a clear line-of-sight to the satellite, no interference, for example from other end user, retail service provider or third party equipment, and having a suitable location to install equipment.
*nbn provides wholesale services to phone and internet providers. nbn™ wholesale speed tiers available to providers vary depending on the business nbn™ Satellite Service product selected. An end customer’s experience using the business nbn™ Satellite Service, including speeds and other performance characteristics, depend on a range of factors, such as the latency limitations inherent in satellite communications, the particular product and product features that have been selected by the service provider, the configuration of the products and product features being delivered, the time of usage in relation to certain internet-based access products, and other factors outside of nbn’s control (like their equipment quality, software, chosen broadband plan, signal reception, or how their service provider designs its network).

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Phone: 0447 582 337

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