Your address

Address status

The nbn™ broadband access network is not currently available in your building.

We have made several attempts to initiate the process of establishing an nbn™ access network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

As a result, there are a number of implications to be aware of:

Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.^#
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
Existing Fixed Line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the nbn™ Fixed Line network unless the nbn™ supplied equipment is installed at the property.
Future requests for an nbn™access network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

If your phone and internet services are already provided via another fibre network, they should continue to operate unless your provider advises otherwise. Please visit www.nbn.com.au/switchoff for more information.

Please do not hesitate to contact us should you decide to request an installation in the future.

May-19

Optimise your experience at home

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Make the most of your internet connection with these tips for your home office or small business.

Tips for your office

Optimise your experience

Make the most of your internet connection with these set-up tips.

Tips for your home

Tips for your apartment

Tips for your office

Next steps

Construction of the nbn™ broadband access network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us at newdevelopments@nbnco.com.au.

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Optimise your experience in the office

Make the most of your internet connection with these tips for your home office or small business.

Tips for your office

Optimise your experience

Make the most of your internet connection with these set-up tips.

Tips for your home

Tips for your apartment

Tips for your office

Address status

Planned to be available from

Note: Some premises may require more work before they are ready to connect.

Next steps

We will let you know when your premises is ready to connect to the nbn™ access network.

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

This means upgrading to an nbn™ fibre technology at your location may be more efficient. If you need high-speed business grade services to support your broadband and phone requirements, please speak to a service provider or business nbn™ ICT adviser.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Construction stage

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Optimise your experience in the office

Make the most of your internet connection with these tips for your home office or small business.

Tips for your office

Optimise your experience

Make the most of your internet connection with these set-up tips.

Tips for your home

Tips for your apartment

Tips for your office

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your nbn™ HFC connection

Optimise your experience in the office

Make the most of your internet connection with these tips for your home office or small business.

Tips for your office

Optimise your experience

Make the most of your internet connection with these set-up tips.

Tips for your home

Tips for your apartment

Tips for your office

Learn more

Phone and internet providers

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area

Network status

From time to time there may be planned maintenance or unforeseen incidents that may cause an outage and affect your service.

Check the network status

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.

Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.

Next steps

Activate your connection

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Optimise your experience in the office

Make the most of your internet connection with these tips for your home office or small business.

Tips for your office

Optimise your experience

Make the most of your internet connection with these set-up tips.

Tips for your home

Tips for your apartment

Tips for your office

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your nbn™ HFC connection

Optimise your experience in the office

Make the most of your internet connection with these tips for your home office or small business.

Tips for your office

Optimise your experience

Make the most of your internet connection with these set-up tips.

Tips for your home

Tips for your apartment

Tips for your office

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

Important COVID-19 update: A temporary pause on the planned disconnection of most phone and internet services has been put in place. nbn will contact you ahead of your rescheduled disconnection date with any changes you need to be aware of.

Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.

Next steps

You're ready to connect

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home

Tips for your apartment

Optimise your experience in the office

Make the most of your internet connection with these tips for your home office or small business.

Tips for your office

Optimise your experience

Make the most of your internet connection with these set-up tips.

Tips for your home

Tips for your apartment

Tips for your office

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your nbn™ HFC connection

Optimise your experience in the office

Make the most of your internet connection with these tips for your home office or small business.

Tips for your office

Optimise your experience

Make the most of your internet connection with these set-up tips.

Tips for your home

Tips for your apartment

Tips for your office

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

Note: Current Optus Cable customers may be given an earlier disconnection date. nbn recommends that you contact Optus for more details.

Address status

Next steps

We will let you know when your premises is ready to connect to the nbn™ access network.

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Good news! nbn has expanded its fibre network further into your area.

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Address status

More work required

Thank you for your patience. nbn is committed to completing the rollout in 2020. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.

Enterprise and government

nbn is introducing a host of new enterprise grade wholesale solutions to help service providers support businesses to compete in Australia and around the world.

First, you need to know you can connect to a retail solution powered by business nbn™ without disrupting your business continuity. And we’re committed to doing our part to make that happen; aiming to help providers offer a level of service you can feel confident about.

Business

Options for your access technology

Business

Choose your data priorities

Business

Choose your level of service

Business

Choose your broadband providers

Business

How nbn is working to support enterprise

Business

New possibilities for your industry

Does your business use Special Services?

Please note that affected legacy data (eg ATM, Connect IP) and managed Voice (e.g. Customnet) services must also be migrated before the applicable disconnection date to keep these services active.^# The first set of these affected services must be migrated by November 2018 to keep affected services active.^# Please see the Special Services page for more information.

Does your business use Special Services?

Disconnection dates vary and not all Special Services will be disconnected. When a service will be disconnected, and the timing of disconnection, will depend on factors including the type of Special Service, when the nbn™ broadband access network is available, which nbn™ access technology is available and whether Telstra has issued a BAU product exit in respect of a Special Service. To find out if your services will be affected, and applicable disconnection dates, contact your current service provider.