There are no current Major or Significant Local outages affecting the nbn® network.
For up-to-date information at your location, check your address at our network status page.
Previous Outages
14th February 2026, 13:15 AEDT
Notification Type
Restoration.
Description of outage
A fault to third-party managed network infrastructure impacted the nbn® network in the South Burnett region. The recovery efforts were coordinated between nbn and the third-party network provider.
Outage Start Time
14/02/2026 at 06:04 AEDT.
Latest Update
A fault to third-party managed network infrastructure that impacted the nbn® network has been restored. nbn services in the South Burnett region should now be operational. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
All affected nbn services have been restored.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional QLD - Abbeywood, Barambah, Byee, Chelmsford, Cherbourg, Cinnabar, Ficks Crossing, Goomeri, Hivesville, Kilkivan, Kinleymore, Manyung, Moffatdale, Mondure, Moondooner, Mount McEuen, Murgon, Oakdale, Oakview, Proston, Redgate, Silverleaf, Stalworth, Stonelands, Tablelands, Wheatlands, Wondai and Wooroonden
Estimated time to resolve
All affected nbn services have been restored.
Next update
There will be no further updates.
Notification Type
New
Description of outage
A fault to third-party managed network infrastructure is impacting the nbn® network in the South Burnett region. The recovery efforts will be coordinated between nbn and the third-party network provider. Remote troubleshooting is underway, and a technician may be dispatched to site if required.
Outage Start Time
14/02/2026 at 06:04 AEDT.
Latest Update
A power outage affecting third-party managed network infrastructure has been identified as the cause of the outage affecting nbn services. A technician has now been assigned to attend the relevant site to continue troubleshooting.
Services impacted
The outage has affected around 1,535 nbn services in Regional Queensland, across Fibre to the Node (FTTN), Fibre to the Curb (FTTC, Fibre to the Premise (FTTP) and Fixed Wireless.
Locations impacted
Regional QLD - Abbeywood, Barambah, Byee, Chelmsford, Cherbourg, Cinnabar, Ficks Crossing, Goomeri, Hivesville, Kilkivan, Kinleymore, Manyung, Moffatdale, Mondure, Moondooner, Mount McEuen, Murgon, Oakdale, Oakview, Proston, Redgate, Silverleaf, Stalworth, Stonelands, Tablelands, Wheatlands, Wondai and Wooroonden
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 18:00 AEDT on 14/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
13th February 2026, 17:15 AEDT
Notification Type
Restoration
Description of outage
This outage was caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there was a risk of flooding and road closures. These conditions delayed network and service restoration activities. The recovery efforts were coordinated by nbn with guidance from the power providers and Emergency Services.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Network services have now been restored as weather conditions improved. Following delays due to severe weather, technicians have safely completed restoration work at affected nbn® network sites. nbn services in the Pilbara & Gascoyne regions of WA should now be operational.
Services impacted
All affected nbn services have been restored.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Remote Western Australia: Denham.
Estimated time to resolve
All affected nbn services have been restored.
Next update
There will be no further updates.
Notification Type
Update (Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Commercial power has been restored; however, nbn services remain offline. A technician has been assigned and is expected on-site by 13:00 AEDT on 13/02/2026; and nbn will publish an ETR when available.
Services impacted
As at 22:55 AEDT on 12/02/2026, 5 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Remote Western Australia: Denham.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 23:00 AEDT on 13/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
As at 23:55 AEDT on 11/02/2026, 123 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Denham, Exmouth.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 00:00 AEDT on 13/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
As at 23:55 AEDT on 10/02/2026, 123 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Denham, Exmouth.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 00:05 AEDT on 12/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
As at 09:30 AEDT on 10/02/2026, 118 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Exmouth.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 09:50 AEDT on 11/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
As at 03:45 AEDT on 10/02/2026, 146 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Baynton, Exmouth
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 09:55 AEDT on 10/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
As at 22:30 AEDT on 09/02/2026, 146 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Baynton, Exmouth
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 04:40 AEDT on 10/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
As at 17:00 AEDT on 09/02/2026, 146 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Baynton, Exmouth
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 23:00 AEDT on 09/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
As at 13:00 AEDT on 09/02/2026, 670 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Baynton, Exmouth
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 19:00 AEDT on 09/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
As at 11:30 AEDT on 09/02/2026, 301 end users are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Baynton, Exmouth
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 17:45 AEDT on 09/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
This outage has been caused by Tropical Cyclone Mitchell, which resulted in widespread power outages in its path. Due to rainfall, there is a risk of flooding and road closures. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
The outage has so far affected around 301 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Baynton, Exmouth
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 11:45 AEDT on 08/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.