There are no current Major or Significant Local outages affecting the nbn® network.
For up-to-date information at your location, check your address at our network status page.
Previous Outages
09th August 2026, 22:00 AEST
Notification Type
Restoration
Description of outage
A fault with a third-party managed network infrastructure was impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
08/08/2026 at 15:20 AEST.
Latest Update
A third-party managed network infrastructure fault that impacted the nbn® network has been restored, and nbn® services are now back online. nbn engineers are completing health checks and we will continue to actively monitor ongoing nbn® network stability.
Services impacted
All affected nbn® services have been restored.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point and Trunding.
Estimated time to resolve
Services have now been restored.
Next update
No further updates required.
Notification Type
Update (with Material Change)
Description of outage
A fault with a third-party managed network infrastructure is impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
08/08/2026 at 15:20 AEST.
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
The outage has so far affected around 844 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Building (FTTB), Fibre to the Premises (FTTP) and Enterprise Ethernet services.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point and Trunding.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 22:20 AEST on 09/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
A fault with a third-party managed network infrastructure is impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
08/08/2026 at 15:20 AEST.
Latest Update
The technicians are expected to arrive by approximately 17:00 AEST on 09/08/2026.
Services impacted
The outage has so far affected around 844 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Building (FTTB), Fibre to the Premises (FTTP) and Enterprise Ethernet services.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point and Trunding.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 16:50 AEST on 09/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
A fault with a third-party managed network infrastructure is impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
08/08/2026 at 15:20 AEST.
Latest Update
The technicians are expected to arrive by approximately 17:00 AEST on 09/08/2026.
Services impacted
The outage has so far affected around 844 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Building (FTTB), Fibre to the Premises (FTTP) and Enterprise Ethernet services.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point and Trunding.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 11:00 AEST on 09/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A fault with a third-party managed network infrastructure is impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
08/08/2026 at 15:20 AEST.
Latest Update
The technicians are expected to arrive by approximately 17:00 AEST on 09/08/2026.
Services impacted
The outage has so far affected around 844 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Building (FTTB), Fibre to the Premises (FTTP) and Enterprise Ethernet services.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point and Trunding.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 05:00 AEST on 09/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A network fault is currently affecting nbn services in the Peninsula area. Remote troubleshooting is underway, and a technician may be dispatched if required.
Outage Start Time
08/08/2026 at 15:20 AEST.
Latest Update
nbn is currently assessing the root cause of the impact to the nbn® network to develop a restoration plan.
Services impacted
The outage has so far affected around 786 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node, Fibre to the Building, Fibre Access Services and Enterprise Ethernet services.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Nanum, Rocky Point and Trunding
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 23:05 AEST on 08/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Restore
Description of outage
A network outage impacted multiple types of nbn® services in the Hunter region areas of NSW.
Outage Start Time
09/08/2026 at 03:19 AEST
Latest Update
nbn has completed all restoration tasks, and services have now been restored. We will continue to actively monitor the nbn® network stability.
Services impacted
All affected nbn® services have been restored.
Locations impacted
Regional New South Wales: Cams Wharf, Catherine Hill Bay and Murrays Beach
Estimated time to resolve
Service restored.
Next update
No further updates required.
Notification Type
New
Description of outage
A network outage is currently impacting multiple types of nbn® services in the Hunter region areas of NSW.
Outage Start Time
09/08/2026 at 03:19 AEST
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
The outage has so far affected 1990 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node, Fibre to the Premises, Fibre to the Curb and Enterprise Ethernet services.
Locations impacted
Regional New South Wales: Cams Wharf, Catherine Hill Bay and Murrays Beach
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 15:35 AEST on 09/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.