Skip to the content

Major Outages and Significant Local Outages




Current Outages

 



8th March 2026, 12:30 AEDT


Notification Type

Update (with no Material Change)


Description of outage

Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.


Outage Start Time

07/03/2026 at 16:32 AEDT


Latest Update

Technicians are now back on-site and are working to restore the affected nbn® services as a priority.


Services impacted

Since the last update, 434 nbn® services have been restored. 2808 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP).

For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn


Locations impacted

Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree


Estimated time to resolve

An estimated time of restoration is not yet available.



Next update

The next update will be provided at around 18:30 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.



Notification Type

Update (with no Material Change)


Description of outage

Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.


Outage Start Time

07/03/2026 at 16:32 AEDT


Latest Update

Due to fatigue management, restoration has been paused to manage Occupational Health & Safety (OH&S) risk.


Services impacted

The outage has so far affected 3239 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)

For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn


Locations impacted

Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree


Estimated time to resolve

An estimated time of restoration is not yet available.



Next update

The next update will be provided at around 13:15 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.


Notification Type

Update (with no Material Change)


Description of outage

Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.


Outage Start Time

07/03/2026 at 16:32 AEDT


Latest Update

Due to fatigue management, restoration has been paused to manage Occupational Health & Safety (OH&S) risk.


Services impacted

The outage has so far affected 3239 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)

For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn


Locations impacted

Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree


Estimated time to resolve

An estimated time of restoration is not yet available.



Next update

The next update will be provided at around 09:15 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.


Notification Type

Update (with no Material Change)


Description of outage

Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.


Outage Start Time

07/03/2026 at 16:32 AEDT


Latest Update

Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible. A replacement part is required and has been ordered. nbn is reviewing logistics and an Estimated Time of Arrival (ETA) will be published when confirmed.


Services impacted

The outage has so far affected 3239 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)

For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn


Locations impacted

Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree


Estimated time to resolve

An estimated time of restoration is not yet available.



Next update

The next update will be provided at around 05:00 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.


Notification Type

New


Description of outage

Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.


Outage Start Time

07/03/2026 at 16:32 AEDT


Latest Update

Technicians are now on-site and are working to restore the affected nbn® services as a priority. Additional resources are required to support cable repair. nbn is engaging the required resources and an update will be published when timelines are established.


Services impacted

The outage has so far affected 3239 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)

For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn


Locations impacted

Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree


Estimated time to resolve

An estimated time of restoration is not yet available.



Next update

The next update will be provided at around 00:25 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.