Current Outages
27th May 2026, 06:45 AEST
Notification Type
New
Description of outage
A network outage is currently impacting multiple types of nbn® services in the Arnhem region of Northern Territory.
Outage Start Time
27/05/2026 at 04:24 AEST.
Latest Update
nbn is currently assessing the root cause of the impact to the nbn® network to develop a restoration plan.
Services impacted
The outage has so far affected 1,218 nbn® services in the impacted geographical regions, across the following technplogies: Fiber to the Premises (FTTP) and Enterprise Ethernet Access Service (EEAS).
Locations impacted
Remote (1,218) NT (Nhulunbuy, Yirrkala)
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 12:45 on 27/05/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Previous Outages
24th May 2026, 12:01 AEST
Notification Type
Restoration
Description of outage
Suspected vandalism to nbn® network infrastructure in the Hunter Region, NSW is preventing end customers accessing the nbn® network.
Outage Start Time
24/05/2026 at 00:14 AEST
Latest Update
Field teams have completed repairs caused by vandalism, and nbn® services have been restored. We will continue to actively monitor ongoing nbn® network stability.
Services impacted
All affected nbn® services have been restored.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional New South Wales (NSW): Cams Wharf, Catherine Hill Bay, Murrays Beach
Major City NSW: Gwandalan, Summerland Point, Caves Beach, Swansea, Swansea Heads
Estimated time to resolve
All affected nbn® services have been restored.
Next update
There will be no further updates.
Notification Type
Update (with Material Change)
Description of outage
Suspected vandalism to nbn® network infrastructure in the Hunter Region, NSW is preventing end customers accessing the nbn® network.
Outage Start Time
24/05/2026 at 00:14 AEST
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible.
Services impacted
Since the last update, 4,208 nbn® services have been restored.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional New South Wales (NSW): Cams Wharf, Catherine Hill Bay, Murrays Beach
Major City NSW: Gwandalan, Summerland Point, Caves Beach, Swansea, Swansea Heads
Estimated time to resolve
nbn services are expected to be restored around 12:00 AEST on 24/05/2026.
Next update
The next update will be provided at around 15:30 AEST on 24/05/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
Suspected vandalism to nbn® network infrastructure in the Hunter Region, NSW is preventing end customers accessing the nbn® network.
Outage Start Time
24/05/2026 at 00:14 AEST
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
The outage has so far affected 5120 nbn® services in the impacted geographical regions, across the following technologies: FTTN/B, FTTC, FTTP and Enterprise Ethernet (EE).
Locations impacted
Regional New South Wales (NSW): Cams Wharf, Catherine Hill Bay, Murrays Beach
Major City NSW: Gwandalan, Summerland Point, Caves Beach, Swansea, Swansea Heads
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 09:30 AEST on 24/05/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.