There are no current Major or Significant Local outages affecting the nbn® network.
For up-to-date information at your location, check your address at our network status page.
Previous Outages
16th August 2026, 18:00 AEST
Notification Type
Restoration
Description of outage
A fault with a third-party managed network infrastructure was impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
16/08/2026 at 05:56 AEST
Latest Update
A third-party managed network infrastructure fault that impacted the nbn® network has been restored, and nbn® services are now back online. nbn engineers are completing health checks, and we will continue to actively monitor ongoing nbn® network stability.
Services impacted
All affected nbn® services have been restored.
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point, Trunding.
Estimated time to resolve
All affected nbn® services have been restored.
Next update
There willl be no further updates.
Notification Type
Update (with no Material Change)
Description of outage
A fault with a third-party managed network infrastructure is impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
16/08/2026 at 05:56 AEST
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
The outage has so far affected 874 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Premises, Fibre to the Node, Fibre to the Basement and Enterprise Ethernet services.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point, Trunding.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 21:50 AEST on 16/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A fault with a third-party managed network infrastructure is impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
16/08/2026 at 05:56 AEST
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority.
Services impacted
The outage has so far affected 874 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Premises, Fibre to the Node, Fibre to the Basement and Enterprise Ethernet services.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point, Trunding.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 15:55 AEST on 16/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A fault with a third-party managed network infrastructure is impacting the nbn® network in the Peninsula region of Queensland.
Outage Start Time
16/08/2026 at 05:56 AEST
Latest Update
The issue could not be restored remotely, and technicians have now been assigned to attend the relevant site to continue troubleshooting. Due to the remote location of the site, field services are assessing logistics, and an Estimated Time of Arrival (ETA) will be published when confirmed.
Services impacted
The outage has so far affected 874 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Premises, Fibre to the Node, Fibre to the Basement and Enterprise Ethernet services.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Remote Queensland: Mission River, Nanum, Rocky Point, Trunding.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 14:15 AEST on 16/08/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.