Current Outages
9th February 2026, 05:45 AEDT
Notification Type
New
Description of outage
This outage has been caused by Cyclone Mitchell, which resulted in power outages in its path. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
Outage Start Time
09/02/2026 at 03:02 AEDT.
Latest Update
The majority of nbn services impacted are due to commercial power outages affecting nbn® network infrastructure.
Services impacted
As at 05:45 AEDT 09/02/2026, 301 end users are currently unable to access the nbn® network across the following technologies: Fibre to the Node (FTTN).
Locations impacted
Remote Western Australia: Baynton, Exmouth.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 11:45 AEDT on 09/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Previous Outages
4th February 2026, 13:00 AEDT
Notification Type
Restoration
Description of outage
The commercial power provider in the Eastern Eyre Peninsula area was experiencing significant power outages, resulting in disruptions on the nbn® network.
Outage Start Time
03/02/2026 at 10:32 AEDT.
Latest Update
Services have been restored following the return of commercial power.
Connectivity in the Eastern Eyre Peninsula region area has resumed as commercial power was restored to affected sites.
Technicians have also replaced or repaired the affected equipment, and nbn services are now restoring progressively. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
All affected nbn services have been restored.
Locations impacted
Remote South Australia: Cowell
Estimated time to resolve
All affected nbn services have been restored.
Next update
There will be no further updates.
Notification Type
Update (with no Material Change)
Description of outage
The commercial power provider in the Eastern Eyre Peninsula area was experiencing significant power outages, resulting in disruptions on the nbn® network.
Outage Start Time
03/02/2026 at 10:32 AEDT.
Latest Update
Commercial power has been restored; however, nbn services remain offline. Technicians will be dispatched to investigate further; and an ETA will be published when available.
Services impacted
As at 09:00 AEDT 04/02/2026, 90 end users are currently unable to access the nbn® network across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Remote South Australia: Cowell
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 15:10 AEDT on 04/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
The commercial power provider in the Eastern Eyre Peninsula area was experiencing significant power outages, resulting in disruptions on the nbn® network.
Outage Start Time
03/02/2026 at 10:32 AEDT.
Latest Update
The technicians are expected to arrive by approximately 08:00 AEDT on 04/02/2026.
Services impacted
As at 03:25 AEDT 04/02/2026, 90 end users are currently unable to access the nbn® network across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Remote South Australia: Cowell
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 09:25 AEDT on 04/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
The commercial power provider in the Eastern Eyre Peninsula area is experiencing significant power outages, resulting in disruptions on the nbn® network.
Outage Start Time
03/02/2026 at 10:32 AEDT.
Latest Update
Assessment of infrastructure has identified faults requiring a technician to visit affected site and repair damaged hardware. Access issues pose health, safety, and environmental risks to field technicians. Assessments and equipment repairs will continue when safe access is available.
Services impacted
As at 23:40 AEDT 03/02/2026, 90 end users are currently unable to access the nbn® network across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Remote South Australia: Cowell
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 05:40 AEDT on 04/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
The commercial power provider in the Eastern Eyre Peninsula area is experiencing significant power outages, resulting in disruptions on the nbn® network.
Outage Start Time
03/02/2026 at 10:32 AEDT.
Latest Update
Commercial power has been restored; however, nbn services remain offline. A technician has been assigned and is expected on-site by 19:30 AEDT; and nbn will publish an ETR when available.
Services impacted
As at 17:30 AEDT 03/02/2026, 90 end users are currently unable to access the nbn® network across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Remote South Australia: Cowell.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 23:40 AEDT on 03/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
The commercial power provider in the Eastern Eyre Peninsula area is experiencing significant power outages, resulting in disruptions on the nbn® network.
Outage Start Time
03/02/2026 at 10:32 AEDT.
Latest Update
Restoration of nbn services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn services do not self-rectify following the restoration of commercial power.
Services impacted
The outage has so far affected around 296 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Remote South Australia: Cowell.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 17:45 AEDT on 03/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
2nd of February 2026, 11:10 AEDT
Notification Type
Restoration
Description of outage
A network outage was impacting multiple types of nbn services across the Central North area.
Outage Start Time
31/01/2026 at 15:15 AEDT.
Latest Update
A hardware fault impacting nbn services in the Central North area has been resolved.
Technicians have replaced or repaired the affected equipment, and nbn services are now restoring progressively. We will continue to actively monitor the nbn® network to ensure ongoing stability & performance.
Services impacted
All affected nbn services have been restored.
Locations impacted
Regional Tasmania: Grindelwald and Legana.
Estimated time to resolve
All affected nbn services have been restored.
Next update
There will be no further updates.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting multiple types of nbn services in Central North area.
Outage Start Time
31/01/2026 at 15:15 AEDT.
Latest Update
Technicians are on-site and are working to restore the affected nbn services as a priority.
Services impacted
As at 23:15 on 01/02/2026, 53 services are currently unable to access the nbn® network, across the following technologies: Fibre To The Premises (FTTP).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Tasmania: Grindelwald.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 23:35 on 02/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting multiple types of nbn services in Central North area.
Outage Start Time
31/01/2026 at 15:15 AEDT.
Latest Update
Technicians are now on-site and are working to restore the affected nbn services as a priority.
Services impacted
The outage has so far affected around 1614 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless & Fibre to the Premise (FTTP).
Locations impacted
Regional Tasmania: Bangor, Beechford, Blackwall, Breadalbane, Bridgenorth, Deviot, Dilston, Evandale, Exeter, Glengarry, Gravelly Beach, Grindelwald, Hillwood, Holwell, Karoola, Kayena, Lalla, Lanena, Lebrina, Legana, Lilydale, Loira, Mount Direction, Newnham, North Lilydale, Notley Hills, Nunamara, Prospect, Relbia, Riverside, Rocherlea, Rosevale, Rosevears, Rowella, Sidmouth, St Leonards, Swan Bay, Trevallyn, Tunnel, Turners Marsh, Underwood, Unknown, Waverley, Western Junction, White Hills, Windermere, Winkleigh, Youngtown.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 23:35 on 01/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
A network outage is currently impacting multiple types of nbn services in Central North area.
Outage Start Time
31/01/2026 at 15:15 AEDT.
Latest Update
Technicians are now on-site and are working to restore the affected nbn services as a priority.
Services impacted
The outage has so far affected around 1921 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless & Fibre to the Premise (FTTP).
Locations impacted
Regional Tasmania: Bangor, Beechford, Blackwall, Breadalbane, Bridgenorth, Deviot, Dilston, Evandale, Exeter, Glengarry, Gravelly Beach, Grindelwald, Hillwood, Holwell, Karoola, Kayena, Lalla, Lanena, Lebrina, Legana, Lilydale, Loira, Mount Direction, Newnham, North Lilydale, Notley Hills, Nunamara, Prospect, Relbia, Riverside, Rocherlea, Rosevale, Rosevears, Rowella, Sidmouth, St Leonards, Swan Bay, Trevallyn, Tunnel, Turners Marsh, Underwood, Unknown, Waverley, Western Junction, White Hills, Windermere, Winkleigh, Youngtown.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 18:00 on 01/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (No Material Change)
Description of outage
A network outage is currently impacting multiple types of nbn services in Central North area.
Outage Start Time
31/01/2026 at 15:15 AEDT.
Latest Update
Access issues continue to pose health, safety and environmental risks to field technicians. Technicians have been assigned to return to the site to continue by approximately 09:00 AEDT on 01/02/2026.
Services impacted
The outage has so far affected around 1921 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless & Fibre to the Premise (FTTP).
Locations impacted
Regional Tasmania: Bangor, Beechford, Blackwall, Breadalbane, Bridgenorth, Deviot, Dilston, Evandale, Exeter, Glengarry, Gravelly Beach, Grindelwald, Hillwood, Holwell, Karoola, Kayena, Lalla, Lanena, Lebrina, Legana, Lilydale, Loira, Mount Direction, Newnham, North Lilydale, Notley Hills, Nunamara, Prospect, Relbia, Riverside, Rocherlea, Rosevale, Rosevears, Rowella, Sidmouth, St Leonards, Swan Bay, Trevallyn, Tunnel, Turners Marsh, Underwood, Unknown, Waverley, Western Junction, White Hills, Windermere, Winkleigh, Youngtown.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 12:50 on 01/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting multiple types of nbn services in Central North area.
Outage Start Time
31/01/2026 at 15:15 AEDT.
Latest Update
Access issues continue to pose health, safety and environmental risks to field technicians. Technicians have been assigned to return to the site to continue by approximately 09:00 AEDT on 01/02/2026.
Services impacted
The outage has so far affected around 1921 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless & Fibre to the Premise (FTTP).
Locations impacted
Regional Tasmania: Bangor, Beechford, Blackwall, Breadalbane, Bridgenorth, Deviot, Dilston, Evandale, Exeter, Glengarry, Gravelly Beach, Grindelwald, Hillwood, Holwell, Karoola, Kayena, Lalla, Lanena, Lebrina, Legana, Lilydale, Loira, Mount Direction, Newnham, North Lilydale, Notley Hills, Nunamara, Prospect, Relbia, Riverside, Rocherlea, Rosevale, Rosevears, Rowella, Sidmouth, St Leonards, Swan Bay, Trevallyn, Tunnel, Turners Marsh, Underwood, Unknown, Waverley, Western Junction, White Hills, Windermere, Winkleigh, Youngtown.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 07:15 on 01/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (Material Change)
Description of outage
A network outage is currently impacting multiple types of nbn services in Central North area.
Outage Start Time
31/01/2026 at 15:15 AEDT.
Latest Update
Technicians are now on-site and are working to restore the affected nbn services as a priority.
Services impacted
The outage has so far affected around 1921 nbn services in the impacted geographical regions, across the following technologies: Fixed Wireless & Fibre to the Premise (FTTP).
Locations impacted
Regional Tasmania: Bangor, Beechford, Blackwall, Breadalbane, Bridgenorth, Deviot, Dilston, Evandale, Exeter, Glengarry, Gravelly Beach, Grindelwald, Hillwood, Holwell, Karoola, Kayena, Lalla, Lanena, Lebrina, Legana, Lilydale, Loira, Mount Direction, Newnham, North Lilydale, Notley Hills, Nunamara, Prospect, Relbia, Riverside, Rocherlea, Rosevale, Rosevears, Rowella, Sidmouth, St Leonards, Swan Bay, Trevallyn, Tunnel, Turners Marsh, Underwood, Unknown, Waverley, Western Junction, White Hills, Windermere, Winkleigh, Youngtown.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 01:15 on 01/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
A network outage is currently impacting multiple types of nbn services in Central North area.
Outage Start Time
31/01/2026 at 15:15 AEDT.
Latest Update
The root cause of the outage is still under investigation. We will provide further updates as soon as more information becomes available.
Services impacted
The outage has so far affected around 1551 nbn services in the impacted geographical regions, across the following technology: Fixed Wireless.
Locations impacted
Regional Tasmania: Bangor, Beechford, Blackwall, Breadalbane, Bridgenorth, Deviot, Dilston, Evandale, Exeter, Glengarry, Gravelly Beach, Grindelwald, Hillwood, Holwell, Karoola, Kayena, Lalla, Lanena, Lebrina, Legana, Lilydale, Loira, Mount Direction, Newnham, North Lilydale, Notley Hills, Nunamara, Prospect, Relbia, Riverside, Rocherlea, Rosevale, Rosevears, Rowella, Sidmouth, St Leonards, Swan Bay, Trevallyn, Tunnel, Turners Marsh, Underwood, Unknown, Waverley, Western Junction, White Hills, Windermere, Winkleigh, Youngtown.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 00:40 on 01/02/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.