There are three main phases in the onboarding process:
|Phase 1||Phase 2||Phase 3|
|Commercial onboarding||Technical onboarding||Operational onboarding|
The next sections are designed to help you understand the process and build your business case to onboard directly with nbn.
If you're looking to gain accreditation, sign the WBA and onboard with nbn, please consider:
- This process can take upwards of 6 months
- May require a significant amount of time, money, and human resources to onboard successfully
Your business plan
We'll highlight some areas for you to consider throughout this next section.
While we hope this guide is a good start, please conduct your own independent research on what you'll need to be a successful Retail Service Provider in the market and get a good idea of upfront costs before you onboard directly with nbn. An accountant may be helpful to make sure you thought through all the expenses related to direct onboarding.