Regional Australia Bank boosts accessibility to financial services with business nbn™.*
Regional Australia Bank (RAB) is a customer-owned bank, assisting Australians in rural and regional communities to achieve their business focussed goals while also investing in their staff, members and communities throughout regional New South Wales.
Before the implementation of business nbn™, RAB were experiencing connectivity constraints that impacted the operations of some their sites around the state.
Some of the primary connectivity limitations placed on the bank were:
- Limited business-grade bandwidth options
- Data services were not prioritised and subject to congestion
- Branch connectivity performance varied due to remote and rural locations
This saw the bank’s productivity and the provision of financial support activities comprehensively impacted – something that could be solved with their business nbn™ fibre solution.
"The fibre connection has enabled our service provider to offer connectivity plans with features such as prioritised data, and gives us confidence our applications and systems will run the way we need them to."
Chief Digital Officer, Regional Australia Bank
The business nbn™ solution
After some consultation between nbn and RAB’s service provider, a key strategy was outlined in September 2018 to bring nbn™ Fibre to the Premises (FTTP) across 32 locations including branches, the RAB head office in Sydney and the Armidale Business Continuity site. This helped enable RAB to scale and increase connectivity as the business grows.
Most importantly, the implementation of nbn™ FTTP enabled these branches to enjoy access to solutions based on wholesale business-grade data and with a committed information rate feature. This meant they could now receive benefits like access to solutions based on business-grade symmetrical upload and download speeds that help to improve their video conferencing experience and consistency of communication across the multiple-sites.
With the business nbn™ solution, RAB is beginning to see the benefits and Rob Hale, Chief Digital Officer has said, “improved network performance with access to business grade solutions at every Regional Australia Bank site could help increase branch sustainability, support our workforce and help enable better, faster and cheaper processes.”