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nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

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Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


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nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

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nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

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nbn™ Fibre to the Premises (FTTP)*

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nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

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nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

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nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

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Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

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Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

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nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

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Learn more about Sky Muster™

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home.

Tips for your nbn™ HFC connection

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


Next steps

You're ready to connect

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area
Choose a provider in your area

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.
Tips for your home
Tips for your apartment

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home.
Tips for your nbn™ HFC connection

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


Address status

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Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Register for email alerts

Learn more

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nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

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nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

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nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

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nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

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Learn more about nbn™ FTTB

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nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

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nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

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nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

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nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

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nbn™ Fixed Wireless has been used in your connection to the broadband access network.

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How to build an engaged online following for your business

Business | Published on 16 May 2016
Share on Twitter Share on Facebook Share on LinkedIn

If you build it, will they come? 

You’ve got your business name, your logo and your brand statement, but how as a small business owner do you nurture a loyal customer base? Social media can be one of the most effective (and affordable)  tools to help you get past this huge initial hurdle, if you stick to a few simple rules.

For social media rookies, these are your first steps to build an engaged online following that will convert to more sales.

Step one: Define your audience

It can’t be “everybody”. Think about specific types of customers who are likely to use your product or service because of their needs and location. Get an idea of what they like, what they do and their family environment to construct one or more customer personas.

Once you have this person in mind, research which social media platform they are most likely to be on.

According to Business Insider, while Facebook is still the most popular social network by far, the audience is slowly getting older. As such, Facebook would suit your business if you’re targeting people with children or even grandchildren.

Instagram and Tumblr are popular with teens and young adults, which is handy if you have lots of fantastic, fun images to present.

Pinterest is also great for visuals and has a strong female skew. LinkedIn could be your place if you are a B2B business and want to foster strong professional links with your clients.

Knowing your audience and understanding what they want will help you shape the way you post on social media and will go a long way to build an engaged online following. 

Step two: Come up with a plan

The first ingredient of a good social following is consistency. You won’t have any luck at capturing an audience if you upload random posts at odd intervals.

Your social media strategy should include a set number of posts per day or per week and an idea of what you will be sharing. One tip is to create a schedule and include a mix of regular:

●  Sales announcements
●  Product promotions
●  Customer testimonials
●  Exclusive offers for followers
●  Memes and fun photos

The beauty of building a social media following is that you can view your statistics and try new things, making regular small adjustments based on what’s working. 

Step three: Make it interesting! 

Think about the brands, products and portals that you keep up with online and why you like them. Is it because they give you a heads up when there’s a sale?

Perhaps they help you with ideas to run your business. Or they could be just plain amusing.

Your followers need a reason to stay in touch with you, starting with quality content that they will look out for. You can create this through gorgeous images, helpful tips and informative blogs, videos or infographics that are relevant to your brand.

As well as posting on social media, start working on a monthly newsletter that includes your content. For some businesses, hosting free webinars or information sessions can also stand them in good stead to build loyal followers.

Whatever your content, make it as share-worthy as possible. Remember to be human and speak to your customers like they are individuals. 

Step four: Promote your content

Getting those likes can be very difficult to begin with but there are many ways to build an audience.

Social media platforms including Facebook, LinkedIn and Twitter allow for targeted, affordable advertising that can cost as little as a few dollars a day. This makes it possible to direct your advert or page promotion at ultra-specific demographics, like mothers in the Brisbane area who have a cat, or teenage Melbournites who are into skate culture.

Set your budget and see how you go - if your ads don’t generate sales you can always try something else.

Step five: Stay involved

All kinds of systems exist that let you automate your social media posts, but you do have to pay attention to your audience to get them to engage with you.

Ask your audience questions to create a dialogue and make sure you respond promptly and politely to comments and feedback.

Share the posts of other businesses that are related to yours and use their hashtags and handles to expose your posts to their audience as well as your own. 

Step six: Keep track

Building your online following can’t rely on a set-and-forget strategy.

Most platforms offer insights into your audience, showing you information about your top posts, when your users are online and even what industries they work in.

You might start with one demographic in mind and find out that you’re popular with another group - so update your strategy accordingly.

Building your online followers is all about trial, error and constant improvement but the beauty of social media is that you don’t have to spend a huge amount of money while you learn. 

Special feature: Everything Australia's small businesses need to know about the nbn™ network.



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