We have made several attempts to initiate the process of establishing an nbn™ network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn™ network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn™ rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
Construction of the nbn™ broadband access network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Construction of the nbn™ broadband access network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.
Changed technology
Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTN.
Changed technology
Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTP.
Changed technology
Your original technology nbn™ Fixed Wireless has been changed to nbn™ FTTC.
Changed technology
Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™ FTTP.
Changed technology
Your original technology nbn™ Fibre to the Node (FTTN) has been changed to nbn™ FTTC.
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Optimise your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Phone and internet providers
Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Getting connected may take longer than expected
As a result of global equipment and component shortages, there may be a delay in connecting your premises to the nbn™ network. Please discuss connection timeframes with your chosen phone and internet provider when you place an order.
Looks like you’re ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
Getting connected may take longer than expected
As a result of global equipment and component shortages, there may be a delay in connecting your premises to the nbn™ network. Please discuss connection timeframes with your chosen phone and internet provider when you place an order.
Activate your connection
The next step is to contact a phone or internet provider and order an nbn™ powered plan.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
Prepare your experience at home
Make the most of your internet connection with these set-up tips for your home or apartment.
As a result of a global equipment and component shortage, we are not currently taking connection orders for your premises
The global supply shortage impacting nbn™ HFC connections
As a result of a global equipment and component shortage, we will not be taking new orders from phone and internet providers to connect customers to the nbn™ HFC network, with some limited exceptions. If other work is separately required for your connection, we will continue to work on this in the meantime. Find out more.
Technology used in your connection
nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fibre to the Node (FTTN)*
Technology used in your connection
nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Premises (FTTP)*
Technology used in your connection
nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Building (FTTB)*
Technology used in your connection
nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Planned technology
nbn™ Fibre to the Curb (FTTC)*
Technology used in your connection
nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Planned technology
nbn™ Hybrid Fibre Coaxial (HFC)*
Technology used in your connection
nbn™ Fixed Wireless has been used in your connection to the broadband access network.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
We’re planning to change your nbn™ technology.
Planned technology
nbn™ Fixed Wireless*
Technology used in your connection
nbn™ Satellite has been used in your connection to the broadband access network.
Planned technology
nbn™ Satellite
nbn™网络是澳大利亚激动人心的新一代固定电话和互联网络。目前正在澳大利亚全国推出,并且其设计的宗旨是让所有人都能享受到快速可靠的网络,无论您居住在哪里。*
nbn co limited (nbn)是一个政府商业实体,是推出nbn™网络的幕后团队。我们负责向您的电话和网络供应商提供批发服务。做为批发商,我们不能直接对公众销售。也就是说如果您希望将所使用的服务转到nbn™网络,您需要与您选择的电话或网络供应商联系,并选择一个适合您需要的新计划。
如果您要求中文信息,请拨打电话131 450联系笔译与口译服务(TIS National)并要求接通nbn™联系中心,电话是1800 687 626。
您可以通过查询您的地址或者通过笔译与口译服务联系我们来了解nbn何时会在您所居住的地区开通。
在您的地区开通之后,您还将会收到一封信通知您可以连接nbn™网络。
一旦nbn™网络可在您的家中或公司接通,那么您将需要与您选择的电话或网络供应商联系。您的服务供应商会帮助您:
如果您有安全攸关设备,比如医疗报警器,火警报警器或电梯紧急电话需要在断电时继续运行,那么我们建议您安排备用通讯方式,比如已充电的手机。请务必现在就向您的设备提供商询问您现有的设备是否能在断电时继续工作——您还可以查询我们的设备兼容指南。
在紧急情况下需要救护车,警察或火警请拨打000。紧急支持人员会使用24小时优先热线电话拨打TIS National帮您接通口译员。
*包括网速在内的nbn™网络为您带来的实际体验取决于输送到您所在地的服务所使用的技术,以及一些在我们控制之外的因素(比如您的设备质量、信号质量、软件、宽带计划以及您的服务提供商如何设计其网络)。