You have a choice of speeds

When switching to a new nbn™ powered plan, you want to make sure you choose a retail speed that suits your specific needs.

Understanding speed and how it affects you

nbn offers a choice of wholesale speed tiers to your phone and internet provider. These are then turned into a range of nbn™ powered plans that can be purchased through your provider. Please note, not all fast speed tiers are available everywhere.*

Factors that can affect your speed

  • The time of day, as high-traffic times like the evening can cause speeds to slow
  • The type and size of the content you are downloading or uploading
  • The number of people in your premises actively online at the same time
  • The provider, plan and speed tier you choose
  • The way your specific provider configures their network and manages traffic
  • The nbn™ access network technology available at your premises
  • How nbn configures the access network
Find out if Australia's new broadband access network is available at your home or business
*Your experience, including the speeds actually achieved over the nbn™ broadband access network, depends on the nbn™ access network technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside our control (like your equipment quality, software, broadband plans, signal reception and how your service provider designs its network). Speeds may be impacted by the number of concurrent users on nbn’s Fixed Wireless network, including during busy periods. Satellite users may experience latency.