Current Outages
12th March 2026, 06:00 AEDT
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Restoration of nbn® services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn® services do not self-rectify following the restoration of commercial power.
Services impacted
The outage has so far affected 287 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg North and Bundaberg South.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 06:00 AEDT on 13/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
Restoration of nbn® services continues to depend on the return of commercial power supply; nbn is closely monitoring power restoration and will dispatch technicians when nbn® services do not self-rectify following the restoration of commercial power.
Services impacted
The outage has so far affected 287 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Bundaberg Central, Bundaberg East, Bundaberg North and Bundaberg South.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 00:50 AEDT on 12/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
nbn is prioritising generator deployments to parts of the nbn® network impacted by extended power outages and will dispatch technicians once it is safe to proceed.
Services impacted
The outage has so far affected 1,938 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Alloway, Ashfield, Avenell Heights, Avondale, Branyan, Bucca, Bullyard, Bundaberg, Bungadoo, Calavos, Damascus, Delan, Drinan, Duingal, Electra, Elliott, Elliott Heads, Gin Gin, Givelda, Horse Camp, Kalkie, Kensington, Maroondan, McIlwraith, Meadowvale, Moolboolaman, Moorland, Nearum, Pine Creek, Redhill Farms, Sharon, Skyring Reserve, South Bingera, South Kolan, St Agnes, St Kilda, Thabeban, Tirroan, Wallaville, Windermere and Woongarra.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 22:00 AEDT on 11/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
nbn is prioritising generator deployments to parts of the nbn® network impacted by extended power outages and will dispatch technicians once it is safe to proceed.
Services impacted
The outage has so far affected 1,857 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Alloway, Ashfield, Avenell Heights, Avondale, Branyan, Bucca, Bullyard, Bundaberg, Bungadoo, Calavos, Damascus, Delan, Drinan, Duingal, Electra, Elliott, Elliott Heads, Gin Gin, Givelda, Horse Camp, Kalkie, Kensington, Maroondan, McIlwraith, Meadowvale, Moolboolaman, Moorland, Nearum, Pine Creek, Redhill Farms, Sharon, Skyring Reserve, South Bingera, South Kolan, St Agnes, St Kilda, Thabeban, Tirroan, Wallaville, Windermere and Woongarra.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 16:45 AEDT on 11/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
Flooding has damaged infrastructure and caused commercial power outages, which has impacted the nbn® network in Wide Bay and Burnett region.
Outage Start Time
11/03/2026 at 00:02 AEDT
Latest Update
nbn is prioritising generator deployments to parts of the nbn® network impacted by extended power outages and will dispatch technicians once it is safe to proceed.
Services impacted
The outage has so far affected 1,857 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn.
Locations impacted
Regional Queensland: Alloway, Ashfield, Avenell Heights, Avondale, Branyan, Bucca, Bullyard, Bundaberg, Bungadoo, Calavos, Damascus, Delan, Drinan, Duingal, Electra, Elliott, Elliott Heads, Gin Gin, Givelda, Horse Camp, Kalkie, Kensington, Maroondan, McIlwraith, Meadowvale, Moolboolaman, Moorland, Nearum, Pine Creek, Redhill Farms, Sharon, Skyring Reserve, South Bingera, South Kolan, St Agnes, St Kilda, Thabeban, Tirroan, Wallaville, Windermere and Woongarra.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 11:15 AEDT on 11/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Previous Outages
9th March 2026, 13:50 AEDT
Notification Type
Restoration
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands prevented end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Field teams have completed repairs caused by vandalism, and nbn® services have been restored. We will continue to actively monitor ongoing nbn® network stability.
Services impacted
All affected nbn® services have been restored.
Locations impacted
Regional Queensland: Bayview Heights.
Estimated time to resolve
Resolved
Next update
No further updates required.
Notification Type
Update (Material Change)
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Due to fatigue management, restoration has been paused to manage Occupational Health & Safety (OH&S) risk.
Services impacted
3218 nbn® services have been restored. 24 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Premises (FTTP).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Bayview Heights.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 23:30 AEDT on 09/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible.
Services impacted
434 nbn® services have been restored. 2808 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)..
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree
Estimated time to resolve
nbn services are expected to be restored around 00:30 AEDT on 09/03/2026.
Next update
The next update will be provided at around 19:30 AEDT on 09/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with Material Change)
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible.
Services impacted
434 nbn® services have been restored. 2808 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)..
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree
Estimated time to resolve
nbn services are expected to be restored around 00:00 AEDT on 09/03/2026.
Next update
The next update will be provided at around 20:35 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Technicians are now back on-site and are working to restore the affected nbn® services as a priority.
Services impacted
Since the last update, 434 nbn® services have been restored. 2808 end customers are currently unable to access the nbn® network, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 18:30 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Due to fatigue management, restoration has been paused to manage Occupational Health & Safety (OH&S) risk.
Services impacted
The outage has so far affected 3239 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 13:15 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Due to fatigue management, restoration has been paused to manage Occupational Health & Safety (OH&S) risk.
Services impacted
The outage has so far affected 3239 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 09:15 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
Update (with no Material Change)
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Technicians remain on-site and are working to restore the affected nbn® services as quickly as possible. A replacement part is required and has been ordered. nbn is reviewing logistics and an Estimated Time of Arrival (ETA) will be published when confirmed.
Services impacted
The outage has so far affected 3239 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 05:00 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Notification Type
New
Description of outage
Suspected vandalism to nbn® network infrastructure in the North Tropical Coast and Tablelands is preventing end customers accessing the nbn® network.
Outage Start Time
07/03/2026 at 16:32 AEDT
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority. Additional resources are required to support cable repair. nbn is engaging the required resources and an update will be published when timelines are established.
Services impacted
The outage has so far affected 3239 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB) and Fibre to the Premises (FTTP)
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional Queensland: Bayview Heights, Earlville, Mooroobool, Woree
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 00:25 AEDT on 08/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
9th March 2026, 10:05 AEDT
Notification Type
Resolved
Description of outage
Suspected vandalism to nbn® network infrastructure in the Hunter region prevented end customers accessing the nbn® network.
Outage Start Time
09/03/2026 at 02:11 AEDT
Latest Update
Field teams have completed repairs caused by vandalism, and nbn® services have been restored. We will continue to actively monitor ongoing nbn® network stability.
Services impacted
All affected nbn® services have been restored.
Locations impacted
Regional New South Wales: Cams Wharf, Catherine Hill Bay, Murrays Beach, Nords Wharf.
Estimated time to resolve
Resolved
Next update
No further updates required.
Notification Type
New
Description of outage
Suspected vandalism to nbn® network infrastructure in the Hunter region is preventing end customers accessing the nbn® network.
Outage Start Time
09/03/2026 at 02:11 AEDT
Latest Update
Technicians are now on-site and are working to restore the affected nbn® services as a priority. Additional resources are required to support fibre repair. nbn is engaging the required resources and an update will be published when timelines are confirmed.
Services impacted
The outage has so far affected 7563 nbn® services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN), Fibre to the Basement (FTTB), Fibre to the Premises (FTTP) and Fibre to the Curb (FTTC).
For information on how outages may impact connecting to Triple Zero (000) services, please see our FAQs Help and support | nbn
Locations impacted
Regional New South Wales: Cams Wharf, Catherine Hill Bay, Murrays Beach, Nords Wharf.
Estimated time to resolve
An estimated time of restoration is not yet available.
Next update
The next update will be provided at around 11:50 AEDT on 09/03/2026 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.