We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.
If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:
However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.
nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.#
Please do not hesitate to contact us should you decide to request an installation in the future.
*Please ask your Owners Corporation to contact the lift and alarm service providers for your building. This will help minimise a break in service when the existing network is switched off. Existing fire and lift services registered with nbn may be exempt from immediate disconnection. Please visit www.nbn.com.au/fireandlift for information on registering these services.
^nbn is developing a list of networks that nbn reasonably understands will continue to operate after the nbn rollout has been completed based on information provided by alternative network owners/operators. For more information, please visit www.nbn.com.au/switchoff or contact us.
delivers a fibre network to this area.
For specific information on how to connect your premises contact the existing provider.
Construction of the nbn® network has started in your area
nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.
If you’re preparing to move in, please contact the developer for more information.
If you are the developer of this property, please speak to your nbn New Developments representative or contact us.
Construction stage
Planned to be available from *
Planned technology
*
Construction stage
More work required
Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.
More work required
Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.
Planned technology
*
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Planned technology
*
Disconnection information
Disconnection information
Premises connected to the nbn® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.
Planned technology
nbn Satellite*
Good news! It looks like your location may be eligible for the business nbn® Satellite Service+. The business nbn Satellite Service is designed to support business-grade internet, data and voice services§ to Australian businesses in remote and rural areas^.
Disconnection information
Premises connected to the nbn® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.
If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
Technology used in your connection
has been used in your connection to the nbn network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on . Your phone and internet service provider will be in touch to guide you through the proces.
This location is connected to the nbn® network
Technology used in your connection
has been used in your connection to the nbn network.
We’re planning to change your nbn technology.
You will soon need to transition your existing nbn powered plan to a new plan based on . Your phone and internet service provider will be in touch to guide you through the proces.
You're ready to change to a new nbn® technology
Changed technology
*
Looks like you're ready to connect
Some premises may need additional work to be completed first. Contact a phone and internet provider.
Planned technology
*
Activate your nbn connection
The next step is to contact a phone or internet provider and order an nbn powered plan.
Technology used in your connection
has been used in your connection to the nbn network.
This location is connected to the nbn® network
Technology used in your connection
has been used in your connection to the nbn network.
Services have been restored following the return of commercial power.
Since the last update, all nbn services have been restored.
No locations are currently impacted.
No further updates.
The majority of nbn services impacted are due to commercial power outages affecting nbn® network infrastructure.
As at 12:30PM on 3 July 2025, 508 users are currently unable to access the nbn® network.
Bendalong, Bumble Hill, Kulnura East, Moss Vale, North Nowra, Sanctuary Point, and Ulladulla.
An estimated time of restoration is not yet available.
The next update will be provided at around 13:00 AEST on 04/07/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
The majority of nbn services impacted are due to commercial power outages affecting nbn® network infrastructure.
The outage has so far affected around 525 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
Bendalong, Bumble Hill, Kulnura East, Moss Vale, North Nowra, and Ulladulla.
An estimated time of restoration is not yet available.
The next update will be provided at around 06:30 AEST on 04/07/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
The majority of nbn services impacted are due to commercial power outages affecting nbn® network infrastructure.
The outage has so far affected around 539 nbn services in the impacted geographical regions, across the following technologies: Fibre to the Node (FTTN) and Fixed Wireless.
Bendalong, Bumble Hill, Kulnura East, Moss Vale, North Nowra, Sanctuary Point, and Ulladulla.
An estimated time of restoration is not yet available.
The next update will be provided at around 06:30 AEST on 03/07/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
The majority of nbn services impacted are due to commercial power outages affecting nbn® network infrastructure.
The outage has so far affected around 1,304 nbn services in the impacted geographical regions, across the following technologies: Hybrid Fibre Coaxial (HFC), Fibre to the Node (FTTN), and Fixed Wireless.
Barrengarry, Bawley Point, Beaumont, Bellawongarah, Bendalong, Berringer Lake, Bewong, Bexhill, Binna Burra, Booral, Budgong, Burradoo, Burrill Lake, Cedar Brush Creek, Clunes, Comberton, Coorabell, Corndale, Dorroughby, Dunoon, Eureka, Falls Creek, Federal, Goonengerry, Huskisson, Kangaroo Valley, Kioloa, Kulnura, Long Beach, Manyana, McLeans Ridges, Medowie, Modanville, Nashua, North Nowra, Nowra Hill, Numulgi, Parma, Red Rocks, Repentance Creek, Rosebank, Sanctuary Point, Stroud, Tomerong, Tullarwalla, Upper Kangaroo River, Wollongbar, Woollamia, Yarramalong, and Yerriyong.
An estimated time of restoration is not yet available.
The next update will be provided at around 00:30 AEST on 03/07/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
The majority of nbn services impacted are due to commercial power outages affecting nbn® network infrastructure.
The outage has so far affected around 1,305 nbn services in the impacted geographical regions, across the following technologies: Hybrid Fibre Coaxial (HFC), Fibre to the Node (FTTN), and Fixed Wireless.
Bawley Point, Bendalong, Berringer Lake, Braemar, Burrill Lake, Bushells Ridge, Byron Bay, Cedar Brush Creek, Coomba Park, Cooranbong, Dalmeny, Dolphin Point, Jilliby, Kiar, Kioloa, Kulnura, Long Beach, Mandalong, Manyana, Martinsville, Medowie, Moss Vale, North Nowra, Old Erowal Bay, Sanctuary Point, Surfside, Sussex Inlet, Worrowing Heights, Wyong Creek and Yarramalong.
An estimated time of restoration is not yet available.
The next update will be provided at around 18:30 AEST on 02/07/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
Severe weather across the East of Coast of NSW is impacting the commercial power supply, resulting in disruptions on the nbn® network. These conditions are likely to delay network and service restoration activities. The recovery efforts will be coordinated by nbn with guidance from the commercial power providers and Emergency Services. Technicians will be dispatched to sites only when it is safe to do so.
The outage has so far affected around 1,012 nbn services in the impacted geographical regions, across the following technologies Fibre to the Node (FTTN), and Fixed Wireless.
Bar Point, Bawley Point, Berrara, Berringer Lake, Braemar, Burrill Lake, Bushells Ridge, Cedar Brush Creek, Cooranbong, Dolphin Point, Ellalong, Jilliby, Kiar, Kioloa, Kulnura, Mandalong, Manyana, Martinsville, Medowie, Milsons Passage, Mooney Mooney, Moruya Heads, North Nowra, Old Erowal Bay, Sanctuary Point, Worrowing Heights, Wyong Creek, and Yarramalong.
An estimated time of restoration is not yet available.
The next update will be provided at around 12:30 AEST on 02/07/2025 if there is no material change. If we become aware of a material change, we will provide an update as soon as practicable.
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