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Terms and Conditions of Use

This page sets out the terms and conditions of use of this application. By using this application, you accept all of its terms (including these Terms and Conditions of Use and the Privacy Policy). A reference in these Terms and Conditions of Use to “we”, “us” or “our” means NBN Co limited.

Our content

The content provided by us on this application is owned or controlled by us and is protected by copyright laws in Australia and overseas. You may only use the content for your own personal purposes and may not otherwise use, copy, reproduce, modify or transmit the content without our prior written consent.

We use reasonable endeavours to ensure that the information we include on this application is accurate and up-to-date but we cannot guarantee the accuracy, currency or completeness of the information provided. We accept no responsibility for errors in the content on this application at any time. We do not guarantee that use of our application will be uninterrupted or error-free, or that materials accessible on or through the application will be free from errors, viruses, worms or other harmful codes. To the extent permitted by law, all liability is excluded for any loss (including indirect loss), damages or injury resulting from your access to (or inability to access) or use of this application, or as a consequence of any content or information obtained from or through this application.

This application includes trademarks which are protected by law. You may not use our trade marks in Australia or internationally without our prior written consent, except to legitimately identify our products or services.

Content provided by you

Any personal information collected by us through your use of this application will be dealt with in accordance with our Privacy Policy. Information collected by our nominated service providers may be subject to different terms; please refer to their privacy statement before providing your personal information.


"Cookies" are small pieces of data that are sent by a website and stored by a user's web browser while the user is browsing. Cookies enable this website to remember important information and record browsing history. Like most websites, we use cookies (including the Google Analytics cookie) to improve your online experience as well as for analytics and marketing purposes.

Third party sites

This application and nbn's website may contain links or references to third party sites. We are not responsible or liable for the content of those sites and your access to and use of those sites is at your own risk. Any links are provided for convenience only, and do not indicate any endorsement or recommendation by us.

Misuse of application

You agree to only use this application in accordance with its terms and applicable laws.

In particular it is a condition of your use and access that do not:

1. use any device, software or routine which will or may interfere with the working or functioning of our application and will not post, publish, distribute or transmit any content which contains a virus or other harmful component;

2. use any method or means to copy, reproduce, republish, frame, post, upload, distribute, transmit, sublicense, delete or modify in any way all or any part of the content or our application, or monitor it in any way, without our prior written consent;

3. intentionally do anything which overburdens the infrastructure of our application; or

6. reverse engineer, reverse assemble, or otherwise attempt to identify the source code or other arithmetical formula for the infrastructure software or functions.

You may be held personally liable for any unlawful use of this application. If you think any content on this application is inappropriate or unlawful or infringes your rights, please contact us.

Governing law

The terms of this application will be governed by and construed in accordance with the laws in force in New South Wales, and you unconditionally submit to the jurisdiction of the courts of New South Wales. Although Australian applications may be accessed outside of Australia, we make no representation that the content complies with the laws of any other country. If you access this application from outside Australia, you are solely responsible for ensuring compliance with your local laws and for any reliance on our application content.

We reserve the right to update or amend these Terms and Conditions of Use at any time. You should check this page from time to time to make sure you are aware of any changes.