The nbn™ network is not available in your area as yet. Don’t worry, we are planning to come to you. We are committed to working collaboratively with local governments on the design and deployment of the network for each area. Check your address and register to be notified when the nbn™ network will be available at your home or business.
Our nbn approved construction partners undertake pre-construction activities to deliver the network in an area, which may include readying Telstra's existing pits and pipes for nbn use. You may see nbn approved contractors in your street as this work occurs.
Some of the nbn™ network is constructed by delivery partners and their subcontractors under contract with nbn, while other elements of the rollout are directly managed by us. The activity on your street or at your home or business will depend on the technology rolled out to your address. We’ll keep you informed as the works progress.
Once the nbn™ network is available in your area, you will need to contact your preferred landline phone or internet provider to move your home and business services over to the nbn™ network. You will not be automatically connected to the nbn™ network. If you are in an area where the existing network will be switched off, we will notify you by direct mail that the new network is ready and advise the date on which the old network will be discontinued. To keep using landline phone and internet services in your home or business, you may need to move those services to the nbn™ network well before that date.‡
Your installation experience will depend on the technology rolled out to your address. It may be as simple as a new modem supplied by your telephone or internet service provider, or could require a technician to come to your place to complete the installation. You should check your address or talk to your preferred phone or internet provider to find out what will happen at your home or business.