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The nbn^® network is not currently available in your building

We have made several attempts to initiate the process of establishing an nbn network connection to your building, however we have been unsuccessful in our engagement with the building’s authorised representative. Consequently, nbn does not currently plan to install a network connection to your building, unless we receive a request from the Owners’ Corporation.

If you currently use existing fixed line phone or internet services there are a number of implications to be aware of:

Critical copper services such as emergency lift phones and monitored fire alarm systems may be at risk of disconnection.*
Occupiers may not be able to continue to access other critical services connected to the existing Fixed Line networks such as medical alarms and emergency call systems, monitored security alarms and fax machines.^{^}
Existing fixed line services will be disconnected at a future date and occupiers will not be able to make phone calls or access the internet over the Fixed Line network unless the nbn supplied equipment is installed at the property. The disconnection of existing Fixed Line services will not affect occupier's ability to access phone and internet services over mobile networks.
Future requests for an nbn network connection will result in costs payable by the Owners Corporation and/or owners/occupiers.

However, if your phone and internet services are already provided via another fibre network, they will continue to operate as normal unless your provider advises otherwise.

nbn strongly recommends that you contact your current provider of phone and internet services, or visit www.nbn.com.au/switchoff for more information about whether your services will be impacted by the rollout of the nbn network.^#

Please do not hesitate to contact us should you decide to request an installation in the future.

Next steps

Construction of the nbn^® network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us.

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We expect to have more information about the availability and technology in your area soon.

Please check back periodically for updates on when your premises will be ready to connect.

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The nbn^® network is not currently available at your premises

Despite nbn’s best efforts to connect the premises, the connection is prevented due to land geography or other significant barriers.

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Note: Some premises may require more work before they are ready to connect.

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More work required

Thank you for your patience. We're working to provide you with clarity on when your premises will be ready to connect. Please check back periodically for updates.

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Next steps

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

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Note: Some customers may be given an earlier disconnection date from their phone and internet provider. Please contact your current provider for further information.

Although most existing services will be replaced by the nbn network, there are some services that should not be impacted. These include those services provided over non-nbn fibre networks, as well as some services in some apartment complexes, and some business and Special Services. If you are currently receiving broadband services using one of these networks, your broadband services will not be disconnected and you do not need to move to the nbn network if you do not want to. nbn strongly recommends you contact your current phone and internet provider for more information.

Disconnection information

Premises connected to the nbn^® network via nbn Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Fixed Wireless, you should speak to your phone and internet provider at the time you place your order.

Planned technology

nbn Satellite*

Good news! It looks like your location may be eligible for the business nbn^® Satellite Service⁺. The business nbn Satellite Service is designed to support business-grade internet, data and voice services^§ to Australian businesses in remote and rural areas^{^}.

Disconnection information

Premises connected to the nbn^® network via nbn Satellite won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over nbn Satellite, you should speak to your phone and internet provider at the time you place your order.

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nbn™ Sky Muster™ and nbn™ Sky Muster™ Plus are subject to eligibility criteria. Premises identified by nbn as medium/large business premises are not to be serviced by nbn™ Sky Muster™ or nbn™ Sky Muster^™ Plus. The nbn™ Satellite product available to medium/large business premises is business nbn™ Satellite Service. If you’re interested in nbn™ Sky Muster™ or nbn™ Sky Muster™ Plus services or believe your premises has been incorrectly categorised please contact your phone and internet provider.

The business nbn Satellite Service provides voice support for VoIP carriage and is not a voice provider.

An end customer’s experience, including the speeds actually achieved over the nbn™ network, depends on the nbn™ access technology and configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside nbn’s control (like your equipment quality, software, broadband plan, signal reception and how your service provider designs its network).

Next steps

Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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We’re planning to change your nbn technology.

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This location is connected to the nbn^® network

We’re planning to change your nbn technology.

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Next steps

You're ready to change to a new nbn^® technology

Learn more about changing technologies

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Next steps

Looks like you're ready to connect

Some premises may need additional work to be completed first. Contact a phone and internet provider.

Choose a provider in your area

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Next steps

Activate your nbn connection

The next step is to contact a phone or internet provider and order an nbn powered plan.

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Learn more

This location is connected to the nbn^® network

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Future of work: nbn sows seeds for the jobs of 2030

11 November 2016

A new report reveals the skills that Australian children will need to remain competitive

Super connectivity and nationwide access to fast broadband will influence the skills needed for the jobs of 2030 and will put Australian children on an even playing field, no matter where they live, according to new research released today.

Developed in partnership with nbn, the Regional Australia Institute’s (RAI) ‘The Future of Work – Setting Kids up for Success’ report reveals one in two Australians will need skills in programming and software development, as well as an ability to build digital technology, to remain competitive in the 2030 job market.

The report also details that in the next five years, at least 90 per cent of the current workforce will need a basic level of digital literacy to confidently communicate, find information and purchase goods and services in order to be appealing for prospective employers.

In response, nbn and the RAI have built and launched a practical, online toolkit for parents and children to build the skills and attributes they will need for the future. Based on the key findings of the report, this new toolkit focuses on providing practical insights and activities that build both ‘hard’ and ‘soft’ tech skills to help develop creativity and entrepreneurial capabilities.

Jack Archer, CEO at the Regional Australia Institute said:

“Once the rollout of the nbn™ network is complete, our kids are going to face a radically different work environment from what we see today. Everyone’s talking about it. Our future workforce will demand that young people not only know how to program and interact with technology, but also know how to communicate, collaborate and think critically.

“In partnership with nbn, we’ve moved beyond peak noise on this topic to do something really useful and practical about it. We’ve delivered an online toolkit to make sense of the future of work, what it means for kids and their parents and to provide them with the tools they need now to build capability for the future.”

Peter Gurney, General Manager of Community Affairs at nbn said:

“Technology has influenced the employment landscape over the past decade and will continue to impact the digital skills that young Australians need for the future workforce. Whether you live in the city or in the bush, with access to fast broadband via the nbn™ network, all Australians will have an even playing field to learn the right skills for their future success.

“This dynamic job environment will require Australian kids to shape how they work to deal with competing priorities. The jobs of the future will leverage our digital infrastructure to connect to people, consumers and markets all around the country and the globe.”

‘The Future of Work –Setting Kids up for Success’ report, associated case studies and online toolkit are available now at www.TheFutureofWork.net.au

There are more than 3.3 million homes and businesses around the country which can already connect to the nbn™ network with every Australian set to have access by 2020.

Media enquiries

Jaye Sellen	nbn™ Media Hotline
Mobile: +61 429 328 152	Phone: 02 9927 4200
Email: jayesellen@nbnco.com.au	Mobile: media@nbnco.com.au

Media resources

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Notes to editors

References:

^*‘The Future Of Work - Setting Kids up for Success’ report was commissioned by nbn in September 2016 and includes research from the Regional Australia Institute (RAI).

About nbn:

nbn is building a new and upgraded, fast wholesale broadband network to enable communities across Australia to access fast broadband from their retail service provider. Our goal is to connect eight million homes and businesses by 2020.
Fast broadband like that delivered via the nbn™ network can provide a range of benefits for Australians such as opportunities to work from home, access to online education tools and options for on-demand entertainment.
End-user experience, including the speeds actually achieved over the nbn™ network, depends on the technology over which services are delivered to your premises and some factors outside our control like equipment quality, software, broadband plans, signal reception and how the end-user’s service provider designs its network. Access to your work network will depend on factors outside our control like your organisation’s IT policy and infrastructure.

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Future of work: nbn sows seeds for the jobs of 2030

11 November 2016

Media Release

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