Learn more about connecting to the nbn™ network

Information for home
Information for home
Find out what you need to do to prepare your home for the nbn™ network.
Read more about the nbn™ network in your home
Information for business
Information for business
Find out what you need to do to prepare your business for the nbn™ network.
Read more about the nbn™ network for your business
Already connected?
Already connected?
Access a range of information, troubleshooting and support for your installed nbn™ equipment.
Learn more about your nbn™ equipment

Steps to connect

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If the nbn™ network is not yet available at your address, check back regularly as we continue to release monthly updates to the rollout plan.


nbn has reviewed its rollout information to align with the policy of the current government. This is an ongoing process and further information will be provided when available. Maps are updated weekly. Rollout areas and boundaries are subject to change as construction planning is finalised.


Service available means the premises is passed by the active network and services may be ordered and purchased from a telephone or internet service provider.*

Build commenced means that nbn has issued contract instructions to construction partners so they can commence work in this area. 

Build preparation means that nbn contractors are undertaking pre-construction activities to deliver nbn™ high-speed broadband in this area, which may include readying Telstra's pits and pipes for nbn use.

Not currently available: Building the nbn™ network hasn't commenced in your area as yet. The nbn™ network is designed to provide Australians with access to affordable high-speed internet and telephone services, regardless of where they live.

Service unavailable: The nbn™ network is available in your area however additional works may be necessary to allow a service to be connected. Please call the nbn Contact Centre on 1800 687 626 to find out when service may be available.

Other fibre provider (Adequately served) means the premises can already access fast broadband services through an existing fibre network. You can find out more by reading the Government's 'Adequately Served Policy'. Note that these network boundaries may be subject to change.

*Services provided over the nbn™ network will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint.  Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider.  For more information, visit www.nbn.com.au/switchoff or call 1800 687 626.