Check if you're eligible
Find out if your building or complex can connect to nbn's full fibre by selecting any unit, premises, or office number at your address.
Any upgrade must apply to the entire building or complex.
Full fibre technology can give you the power to do great things
- For potential buyers and renters, a premises with a nbn full fibre connection is seen as a more attractive prospect.
- Up to 75% of renters find a Fibre to the Premises connection to be more appealing^.
- nbn data consumption per household has grown nearly 10 times over the past decade and expected to double by 2032 – enhance your investment with a future-fit solution.
- Your upgrade may be tax deductible. To find out more, contact your personal accountant or financial advisor.
- You could access near gigabit speeds, offering a fast, reliable and consistent connection*.
- You’ll gain access to nbn’s highest residential speed tier - Home Ultrafast, which is close to 18 times faster than the average nbn standard home connection.
- A plan for everyone – when the time comes for you to connect to a plan on nbn full fibre, you'll be able to choose a provider and speed that suits your needs#.
- With a higher nbn speed tier, you can enjoy more devices online at the same time with less lag or interruptions:
- High quality 4K streaming – cinema-like streaming from the comfort of your home.
- Effortless working from home - enjoy crystal clear video calls with our most reliable connection.
- Next level gaming – download games faster so you can play sooner.
- For potential buyers and renters, a premises with a nbn full fibre connection is seen as a more attractive prospect.
- Up to 75% of renters find a Fibre to the Premises connection to be more appealing^.
- nbn data consumption per household has grown nearly 10 times over the past decade and expected to double by 2032 – enhance your investment with a future-fit solution.
- Your upgrade may be tax deductible. To find out more, contact your personal accountant or financial advisor.
- You could access near gigabit speeds, offering a fast, reliable and consistent connection*.
- You’ll gain access to nbn’s highest residential speed tier - Home Ultrafast, which is close to 18 times faster than the average nbn standard home connection.
- A plan for everyone – when the time comes for you to connect to a plan on nbn full fibre, you'll be able to choose a provider and speed that suits your needs#.
- With a higher nbn speed tier, you can enjoy more devices online at the same time with less lag or interruptions:
- High quality 4K streaming – cinema-like streaming from the comfort of your home.
- Effortless working from home - enjoy crystal clear video calls with our most reliable connection.
- Next level gaming – download games faster so you can play sooner.
Common questions
To request an upgrade through this program your building or complex must have:
- nbn Fibre to the Node (FTTN) or Fibre to the Curb (FTTC) available. You can check the technology at your location by checking your address
- shared communications infrastructure that requires access to other premises and/or common areas (e.g. shared driveway or private road) or be situated on a strata title
- an authorised representative for the collective group of premises within the strata title or equivalent (e.g. Body Corporate, Owner’s Committee)
Eligibility to connect to full fibre will also depend on several other factors, including (but not limited to), the complexity of the build, infrastructure limitations, and environmental factors. These factors are assessed by nbn on a case-by-case basis.
As network upgrades are an ongoing activity, not all homes and businesses in an area can connect at the same time. If your building or complex meets the eligibility criteria mentioned above, but appears as ineligible when you check your address, you can still register your interest for updates and we'll notify you if your building or complex becomes eligible.
This is an infrastructure upgrade for the entire building or complex. With that in mind, you will need to start by contacting your Body Corporate/Owner’s Committee to gauge their interest. Also, check if anyone in your building or complex is interested in upgrading. If there is interest, and the majority of the Body Corporate/Owners Committee vote in favour of a full fibre upgrade, an authorised representative from your Body Corporate/Owners Committee or your building owner will then need to register their interest.
A building or complex may be classified as a complex fibre upgrade due to (but not limited to) the following factors, which typically require a bespoke design:
- Apartment buildings – including high-rise, mid-rise, or low-rise residential complexes
- Strata or community-titled developments – where multiple dwellings share a land title
- Subdivided blocks of land – where separate residences exist on a single original parcel of land
- Gated communities – with shared infrastructure and multiple homes or townhouses
- Townhouse or villa complexes – attached or semi-detached dwellings with shared access
- Communities on private roads – with shared driveways or access ways and common areas
- Heritage-listed buildings – which may have unique structural or access constraints due to heritage protections
- Commercial office buildings – with multiple business tenancies or business units
- Mixed-use developments – combined residential and commercial spaces within a single building
- Large industrial or warehouse sites - with multiple occupants or tenancies across the site
- Boarding houses or government-owned housing - with multiple independent living spaces within a shared structure
*Regardless of the retail service you purchase, actual wholesale download speeds delivered to providers will be less than 1Gbps due to equipment and network limitations. Your experience on FTTP, including the speeds actually achieved, depends on the configuration over which services are delivered to your premises, whether you are using the internet during the busy period, and some factors outside of nbn’s control (like your equipment quality, software, chosen broadband plan, or how your provider designs its network). Business nbn FTTP services are provided over our TC-4 nbn Ethernet TC-4 services. Additional charges may apply if you take up optional extras like Business Services.
†Customer experience on nbn full fibre, including speed, depends on your internet provider, equipment quality and if you use the internet at peak times.
#Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs.
^Source: Ergo Strategy, 2022 (research commissioned by nbn)