Do great things online with a high-speed nbn® plan^
With homes across Australia using more connected devices at once than ever before, fast speeds have never been so important. Our higher speed tiers can help give you smooth streaming and gaming, rapid downloads and uploads and less lag across multiple devices, even when multiple people are online during peak hours.^
Accelerated nbn speeds have now arrived for eligible customers
We’ve accelerated the wholesale download and upload speeds of our three highest residential speed plans on Fibre to the Premises (FTTP) and Hybrid Fibre Coaxial (HFC) to help set homes up for their future needs. Plus, business and residential customers on our FTTP and HFC networks will now be able to take advantage of new 2000Mbps wholesale download speed options, available from participating providers.* Learn more about the benefits of our high-speed plans below. If you're not seeing the accelerated speeds you'd expect, contact your internet provider. You may need to turn your Wi-Fi router off and on again or check your internet set up.
On a different connection type? Check your address to discover what speeds are available to you and whether you're eligible for an nbn technology upgrade.
Do great things. Fast.
Unleash your life online with a faster nbn speed tier. You can download and upload files faster, from lightning-quick Fortnite game downloads, to sending urgent work files to the cloud at high-speed.
With nbn’s fast fibre, you’ll enjoy access to our full range of higher speed tiers.#^ Discover more about upgrading.
Great experiences matter
A higher nbn speed tier can help change the way you do things online. Download and upload files faster, enjoy smoother video calls, stream higher resolution videos, and play online, including cloud-based games, at the same time without the dreaded lag or buffering.^
More devices online at the same time
With any busy household, there’s always a lot going on online at the same time. There could be business deals in the kitchen via video, podium finishes on the gaming console up the hallway, and unexpected visitors arriving at your video-enabled front door. Whatever you’ve got going on, our higher speed options will help you all coexist online with minimal interruptions.^#
Faster nbn speeds help make for great online experiences^
Faster speeds can help turbocharge your streaming
Streaming is one of Australia’s most popular forms of entertainment – learn how a higher speed can help make the experience even greater.^
Play our Streaming on the nbn network video (duration 3:39) to learn more.
[Upbeat music plays and continues throughout]
[Narrator] Streaming is now one of Australia's most popular forms of household entertainment. 4K, also known as Ultra HD, is now a standard for TVs and is becoming more common for phones, computer monitors, and security cameras. Your internet connection plays a significant role in your streaming experience.
What devices do you have and how many?
Australian households often have more internet-connected devices than you might expect-phones, computers, gaming systems, tablets, smart speakers, baby monitors, and even dishwashers. All these devices use internet data, so when they're all connected to your home network, your 4K streaming experience can be impacted.
What is 4K?
4K refers to a sharper quality image with a pixel count four times larger than high definition (HD). While this increased resolution means a better picture, it also means more data is required when streaming live sport or your favorite show. Some streaming services recommend 4K data download speeds that are three to five times faster than those required for HD.
Every home connection has a data bandwidth limit-the maximum amount of data that can be transmitted over your internet connection at any given time. Think of your home connection's bandwidth as a tunnel and data as cars moving through it: the bigger the tunnel, the more cars can flow without congestion. Similarly, higher bandwidth allows your connection to handle more large downloads, streaming, video calls, and more at once.
When you're streaming in 4K, data isn't always steady-it often moves in bursts, like surges in car traffic. For example, if you rewind a moment on your TV stream while another device is downloading a large update and someone else is on a video call, your tunnel fills up with a surge of cars, like rush hour traffic. On lower speed plans, this burst in data can be too much, causing a traffic jam. The effect on your TV stream can be longer loading times, buffering, temporarily reduced resolution, or compression artifacts. On higher speed plans, your much larger tunnel can handle the surge. For example, when you rewind your 4K stream on the fastest NBN wholesale plan, it is designed to work almost instantly, minimizing interruptions.
[Text on screen] nbn provides services to internet providers. To order a plan, contact your preferred provider. Not all tier speeds are available everywhere. The availability of speed tiers depends on the type of technology you are connected to and the speed tiers your provider offers.
[Narrator] To stream in 4K, most platforms recommend a minimum of 15-25 Mbps per device, but this is just the baseline. In busy households with multiple devices, a plan of at least 50 Mbps is recommended to ensure smooth, uninterrupted streaming.
[Text on screen] Improve your streaming experience. 6 current nbn plans are listed on screen as follows:
- Home Basic I
- Home Basic II
- Home Standard
- Home Fast
- Home Superfast
- Home Ultrafast
Not all NBN wholesale plans are recommended for 4K streaming, so it's important to choose the right one for your needs.
[Music ends] [Text on screen] nbn logo. Made for more. Your experience may vary depending on factors such as your nbn technology, internet provider, your plan and equipment. Limited gaming and simultaneous downloading on nbn Fixed Wireless and Sky Muster satellite networks.© 2023 nbn co ltd. 'nbn' and other nbn logos are trademarks of nbn co ltd. ABN 86 136 533 741
[End of transcript]
Check your address to see what's available at your location
^Your experience, including the speeds actually achieved, depends on the configuration over which services are delivered to your premises, whether you are using the internet during the busy periods, and some factors outside of nbn’s control (like your equipment quality and set-up, chosen broadband plan, age of device(s) and/or how your provider designs its network). The activities supported by each nbn speed tier may also be impacted by a number of factors (and could be degraded depending on the number of people online at the same time, and your nbn access technology). Activities and timeframes described are based on testing conducted in nbn product labs of nbn wholesale HFC and FTTP products, at the retail level based on the peak achievable speed of that speed tier.
#Not all providers offer plans based on the full range of wholesale speed tiers. Talk to your preferred provider for more information about availability and the right retail solution for your needs.