nbn observes the caretaker conventions related to the upcoming Federal Election. During the Caretaker Period, nbn will apply these conventions while continuing the business-as-usual operations of the company.
How long does the NTD pre-installation process take?
Once you have submitted your request, you will be contacted by nbn to arrange an appointment. It is recommended to allow at least 20 business days for nbn to complete this request. The actual pre-installation of internal equipment and wiring takes approximately 1 hour. Where external infrastructure (in the street) is required, the process will take longer.
Learn more about the NTD pre-installation request