Why do I need to call my monitored fire alarm provider?

The rollout of the nbn™ network will involve new technologies and some existing devices may not be compatible with these at all times.

Your monitored fire alarm provider can advise whether your monitored fire alarm will work when connected to the nbn™ network and, if necessary, what alternative solutions are available.
nbn is unable to provide general advice due to the wide range of different monitored fire alarm panels in the market.