Why register my monitored fire alarm and lift emergency phones?

The Fire and Lift Register is designed to help support the safe migration of monitored fire alarm and lift emergency phones from certain existing fixed line networks *. All unregistered services that are still using the existing network may be disconnected on their respective disconnection dates, and will stop working.

The Fire and Lift Register will enable nbn to access information about these services, and contact you to assist you with migrating your services.

If you’re responsible for a monitored fire alarm or emergency lift phone service, please register your details online or call us on 1800 687 626

*Services provided over the nbn™ network will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint.  Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider.  For more information, visit  www.nbnco.com.au/switchoff or call 1800 687 626.