What information is captured on the Fire and Lift Register?

nbn will only collect information that is necessary to assist you in successfully migrating these services from certain existing fixed line networks*.

The required information includes:
  • The fire alarm panel and lift emergency phone numbers.
  • The address of these services.
  • The contact details of the submitter.
  • The contact details of the building manager.

The nbn™ Fire and Lift Register has been carefully designed to comply with Australian privacy law. The nbn Privacy Policy can be found at www.nbn.com.au/privacy.

If you’re responsible for a monitored fire alarm or lift emergency phone service, please register your details online or call us on 1800 687 626

*Services provided over the nbn™ network will be replacing phone and internet services provided over most of the existing landline networks, including copper and the majority of HFC networks within the fixed line footprint.  Services provided over existing fibre networks (including in-building, health and education networks) and some special and business services may not be affected. To find out if your services will be affected, please contact your current phone or internet provider.  For more information, visit www.nbnco.com.au/switchoff or call 1800 687 626.