February 2015 New developments industry newsletter

Message from GM of New Developments

“Happy New Year! The increasing number of development projects kicking off early this year indicates that most of us are now back at work. 2014 was NBN Co’s most successful year in delivering fibre to new developments, which has now seen over 70,000 connected customers and over 175,000 premises/lots under construction across regional and metro locations across Australia. 2015 is shaping up to be yet another exciting year.

You may now be aware that on 11 December 2014 the Federal Government released a consultation paper for comment on proposed changes to telecommunications infrastructure in new developments policy. The policy is proposed to take effect on 1 March 2015. (To download a copy of the consultation paper please visit the Department of Communications website www.communications.gov.au).

The consultation paper proposes a number of changes to the current policy, which includes the ability for NBN Co to be able to recover cost for the delivery of network infrastructure, select other technologies other than fibre to the premise where appropriate and to run trials of alternate delivery models with the development industry and other fibre providers.

With the new policy yet to be determined, NBN Co

  • Remains committed to fulfilling its obligations under its existing agreements
  • Will continue to effectively implement government policies with minimal disruption to the development industry 
  • Will continue to review development applications against the existing policy and issue agreements where appropriate. 

With the proposed policy changes set to create a more level playing field within the Greenfields market, NBN Co is committed to improving the value it delivers to your developments and will continue to provide a dedicated account manager as a single point of contact, a dedicated technical specialist to assist with your specific design and construction needs and a wholesale open access network with over 40 retail service providers available on the network.

A major focus this year will be to provide additional delivery options as well as value added products over our network to meet the specific needs of your development.

I look forward to your continued engagement in 2015.

Julian Nachmias
General Manager, New Developments

Brooke Street Pier, Hobart

In August 2014 NBN Co received an application for the Brooke Street Pier requesting fibre to be connected to their very unique development. The Brooke Street project had planning approval to redevelop the pier in 2012 and this became a reality in early 2014.

NBN Co met with the Developer to discuss the logistics of being able to provide fibre to this 4000 tonne floating structure. After 7 months of building on the banks of the Prince of Wales Bay the slow journey was made down the Derwent River where the $13 million construction is now in place at the Hobart Dock. Once in position the NBN Co team was able to work through the build and design process in collaboration with the developer’s project team.

There were many challenging factors to this project given it was the first floating pier that the team had worked on.To enable the connection of fibre, a connection from the pit boundary via a P50 conduit was mounted on the seawall; from there a steel hydraulic anaconda duct would then feed the fibre to the Pier allowing the structure to be able to move with the rise and fall of the 2 metre tide.

“On a challenging project with challenging time lines, Joe Cannatelli (NBN Account Manager) and his team pulled out all stops to meet the project’s milestones. On this project the team produced a new benchmark for performance, delivery and customer service. We thank them for their efforts and look forward to ongoing support and replication of this service on future projects.”  Sam Tucker, Project Manager for Brooke Street Pier.

The three-storey floating pier is an exciting addition to the Hobart Dock and will house three restaurants, tourist shops and be used as a ferry terminal by the Museum of Old and New Art.

Connect to a better future

The NBN is essential for Australia’s digital evolution and is designed to provide access to high speed broadband services across the nation.

It presents opportunities in education, business, entertainment, health care and sociability giving everyone the potential to be more productive, more creative, more efficient and more connected for decades to come.

Here are a few of the many benefits of fast broadband you could enjoy:

  • Work, life balance – working from home (JPG - 2.5MB) becomes a real option for many, with a network that gives access to fast internet services to everyone, whether for personal or business needs. Access to your work network will depend on factors outside our control like your organisation’s IT policy and infrastructure.
  • Connecting with those who matter – whether for pleasure or business, smoother video conferencing via fast broadband makes face to face contact with loved ones or work colleagues an easy, enjoyable experience.
  • Better for busy households – everyone at home can be online at the same time, on multiple devices and all enjoying the same high speed. Day-to-day chores like online shopping and banking become more efficient over a fast connection.
  • Entertainment for everyone – video streaming, entertainment on demand, online games, music and photos, access to international TV, news and sport, and you can enjoy the entertainment of your choice on every connected device in your home.
  • A brighter future – the NBN provides the potential to change the way we learn, improving the education landscape for Australia by extending learning opportunities beyond the classroom. It’s expected to provide future generations with the skills to flourish in the digital world.
  • Healthier options – e-health and telehealth can thrive with the input of fast broadband. Quick transfer of medical images and documents, video consultations, secure sharing of records, payments and systems, the benefits are for all and go beyond addressing the medical gap between urban and regional areas.

Deployment of the NBN Co Conduit and Pit Network

NBN Co is currently reviewing the Guidelines for Developers NBN-TE-CTO-194, below are some of the changes that NBN Co are including in the upcoming document release.The proposed update is designed to assist the industry with the appropriate options for internal pit and pipe of larger parcels of land.

This is dependent on the size of the land (super Lot), by reducing the diameter of conduit and the pit sizes.

  • Super Lot: Describes the requirement for super Lots within a proposed stage of a development, needing pit and pipe for all street facing sides of the super Lot.
  • Service Drop Conduit: Describes the service drop conduit required to service MDU (Vertical Hi-Rise); Horizontal MDU (Super Lot) up to 24 Units / Townhouses; Horizontal MDU (Super Lot) with 25 or more units / Townhouses and Residential Lots: - Single Lot / Duplex Lots / Triplex Lots.
  • Super Lot Internal Pit and Pipe reticulation: Describes the internal pit and pipe requirements to service super Lots up to 24 units / townhouses and super Lots with 25 units / townhouses or more.
  • Retaining walls: Describes the installation of the residential service drop conduit under a retaining wall.
  • Barrier Kerb: Describes the use and type of barrier kerb that is acceptable within super Lots where internal pits require protection.
  • Conduit descriptor: A diagram that reflects the types of conduits, including the internal and external dimensions.
  • FDH Locations: Describes the distance required from an intersection, street corner including roundabouts and signalised intersections. Inclusion of POS (public open space) locations.

Pre-Install Request Online Portal Now Available!

The NEW online automation portal for NTD Pre-Installation requests is now live!

The new portal allows for an online submission of the NTD Pre-Install request/s for New Development sites. These requests will be received and processed automatically allowing for a smoother and faster process.

We encourage builders, developers, authorised representatives and other persons in control of new development sites to request a pre-installation of the NBN in-home equipment. This approach is expected to minimise disruption to residents moving into their new homes and simplifies the developer's project and site management activities.

Pre-installation of the NBN in-home equipment should be arranged to take place at least 20 days ahead of the estimated home completion date, so that once residents have moved in all they need to do is contact their preferred Retail Service Provider (RSP) to get connected to the NBN. The pre-installation will take approximately 1 hour. To arrange Pre-Installation of the NBN in-home equipment, please submit a request via the online portal.

The following information will be required:

  • Confirmation that you have the authority of all owners and occupiers to make this request
  • Confirmation that you have the agreement of all owners and occupiers to waive their right to be given notice by NBN Co of the pre-installation under Schedule 3 of the Telecommunications Act 1997
  • Premises address or addresses
  • Development estate name and stage number
  • Confirmation that power is available
  • Date by which the premises will be at secure/lock-up stage
  • Estimated completion or handover date
  • Confirmation that a ‘Lead-in Conduit’ has been installed in accordance with NBN Co guidelines
  • Preferred installation date
  • Confirmation that estimated completion/handover to the resident will not occur until after the preferred installation date
  • ‘Onsite’ contact and confirmation that you have permission to submit the contact’s details

Please note: All NTD Pre-Installation Requests are subject to available resourcing – please refer to the NTD Pre-Install Terms and Conditions (PDF - 484KB) for more information.

If you have any questions on the Pre-Install process, please visit our FAQs page online.

To submit an NTD Pre-Install request visit: www.nbnco.com.au/preinstallrequest

Optional Battery Backup Implemented

The Optional Battery Backup framework is fully implemented. This means that end users will be asked by their chosen Retail Service Provider at ‘service activation’ stage whether they want their NBN fibre installation to be provided with a battery backup.

Retail Service Providers are required to:

  • provide the end user with an opportunity to choose whether to order a service with battery backup for the NBN equipment. (The exception is where the end user receives a Priority Assistance service, in which case a battery backup unit must be installed); and
  • record and retain the decision of the occupant.

Builders for both SDUs and MDUs will need to ensure when identifying the area for installation of NBN equipment that there is enough space for a battery backup unit, to account for the future needs of a resident.

All requirements are stated in our Building Design Guides: New Developments (PDF - 1MB) and the NBN Co Residential Preparation and Installation Guide: SDUs and MDUs (PDF - 1.4MB).

When requesting a pre-installation for NBN Co equipment to take place, you can nominate the pre-installation of a standard power supply without battery backup or the power supply with battery backup.

Standard power supply is required for pre-installations. Future occupants can still have the standard power supply connected with battery backup fitted later which can be arranged by their Retail Service Provider at no cost and their service activation can still proceed.However if a power supply with battery backup is fitted first, and the first occupant does not require the battery backup service, the equipment will not be uninstalled by NBN Co, in which case the resident will have to arrange this with their Retail Service Provider.

As a result, for pre-installations, a standard power supply is installed and NBN Co recommends battery backup should only be considered where it is known the occupant will require the capability.