Submitting a request
You can request pre-installation of nbn™ equipment to ensure that the premises of your new development is connected to the nbn™ broadband access network and you or your new residents are able to order an nbn™ powered plan through a phone and internet provider. You can also update or cancel a pre-installation request before the scheduled date.
The nbn™ equipment is referred to as an nbn™ connection box (also known as a Network Termination Device or NTD). The box enables phone and internet providers to connect services at a premises over the nbn™ access network.