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    Connecting your home

    As a wholesaler, NBN Co is responsible for the infrastructure that connects your home. To switch to an nbn™ powered plan, speak to your phone and internet provider.
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Change address

We have been working closely with your body corporate or building manager, but at this stage we’re not able to connect your building to the nbn™ broadband access network.
You can also contact your body corporate or building manager for further information.
Read more about the process

nbn is committed to completing the rollout in 2020
We expect to have more information about the availability and technology in your area soon.
Please check back periodically for updates on when your premises will be ready to connect.
More info
Next steps

Construction of the nbn™ broadband access network has started in your area

nbn’s New Developments team are continuing to work with the developer to roll out the nbn™ broadband access network at your location.

If you’re preparing to move in, please contact the developer for more information.

If you are the developer of this property, please speak to your nbn New Developments representative or contact us at newdevelopments@nbnco.com.au.


Construction stage

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Planned to be available from
Note: Some premises may require more work before they are ready to connect.

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We will let you know when your premises is ready to connect to the nbn™ access network.
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Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

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Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

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Planned technology

nbn™ Fixed Wireless*

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Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

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nbn™ Sky Muster™

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Construction stage

Next steps

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Optimise your experience at home

Make the most of your internet connection with these set-up tips for your home.

Tips for your nbn™ HFC connection

Learn more

Phone and internet providers 

Your choice of provider can have a big influence on your internet experience. Make sure you choose an nbn™ powered plan that suits your needs.

Choose a provider in your area
Choose a provider in your area

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


Next steps

Activate your connection

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area
Choose a provider in your area

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.

Tips for your home
Tips for your apartment

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home.

Tips for your nbn™ HFC connection

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


Next steps

You're ready to connect

The next step is to contact a phone or internet provider and order an nbn™ powered plan.

Choose a provider in your area
Choose a provider in your area

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home or apartment.
Tips for your home
Tips for your apartment

Prepare your experience at home

Make the most of your internet connection with these set-up tips for your home.
Tips for your nbn™ HFC connection

Disconnection information

Premises connected to the nbn™ broadband access network via Fixed Wireless won't be disconnected from their existing phone and internet services by nbn.

If you want to keep your existing copper phone line active when you order a service over the nbn™ Fixed Wireless access network, you should speak to your phone and internet provider at the time you place your order.


Address status

Next steps
Register for alerts
We will let you know when your premises is ready to connect to the nbn™ access network.
Register for email alerts

Learn more

Technology used in your connection

nbn™ Fibre to the Node (FTTN) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTN

Planned technology

nbn™ Fibre to the Node (FTTN)*

Learn more about nbn™ FTTN

Technology used in your connection

nbn™ Fibre to the Premises (FTTP) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTP

Planned technology

nbn™ Fibre to the Premises (FTTP)*

Learn more about nbn™ FTTP

Technology used in your connection

nbn™ Fibre to the Building (FTTB) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTB

Planned technology

nbn™ Fibre to the Building (FTTB)*

Learn more about nbn™ FTTB

Technology used in your connection

nbn™ Fibre to the Curb (FTTC) has been used in your connection to the broadband access network.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

We're continuing to deploy the nbn™ FTTC network in your area. Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ FTTC

Planned technology

nbn™ Fibre to the Curb (FTTC)*

Learn more about nbn™ FTTC

Technology used in your connection

nbn™ Hybrid Fibre Coaxial (HFC) has been used in your connection to the broadband access network.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Please check back periodically for updates on when your premises will be ready to connect.

Learn more about nbn™ HFC

Planned technology

nbn™ Hybrid Fibre Coaxial (HFC)*

Learn more about nbn™ HFC

Technology used in your connection

nbn™ Fixed Wireless has been used in your connection to the broadband access network.

Learn more about nbn™ Fixed Wireless

Planned technology

nbn™ Fixed Wireless*

Learn more about nbn™ Fixed Wireless

Technology used in your connection

nbn™ Sky Muster™ has been used in your connection to the broadband access network.

Learn more about Sky Muster™

Planned technology

nbn™ Sky Muster™

Learn more about Sky Muster™

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  • New property developments
  • Early planning
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    • nbn™ connection box pre-installation request
  • New Developments training
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  • nbn™ Construction Industry Newsletter
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  • Contact us

October 2018 New Developments industry newsletter

19 October 2018

Message from the GM

As we head into quarter two of the financial year, we’d like to take the opportunity to thank all of our industry partners for their ongoing support, and wish you well as we get ready for the countdown to Christmas.

So far this year, we delivered on some major milestones – we reached half a million New Developments ready to connect. More broadly, the rollout grew exponentially with more than 7 million homes and businesses across Australia ready to connect – that’s over three quarters of Australia. All key technologies in the Multi-Technology Mix have now been launched, 75 per cent of construction is now finished, and 99 per cent of the country is either in design, under construction or complete.

Quarter one has been a time of transition, with the welcome appointment of Stephen Rue as CEO. We are confident that Stephen will successfully lead nbn to help bridge Australia’s digital divide and connect 8 million homes and businesses by 2020.

In what has been dubbed “the nbn™ effect”, we are starting to see the real benefits of what this project set out to do. According to research commissioned by nbn, in 2017, the nbn™ access network generated an estimated $1.2 billion of additional economic activity. This is expected to increase to $10.4 billion a year by the end of the rollout.

In other news, we recently launched our new training program, aimed specifically at New Developments, to help fast track the design and certification process – with the aim of getting works underway and completed quicker. I encourage you all to get your design consultants on-board this program to receive the benefits.

Finally, we are celebrating the launch of two new advertising campaigns, a national education initiative focused on ‘In home optimisation’ from our Residential team, and a refreshed nbn™ ready campaign from our Build Partnerships team.

We hope you enjoy the update.  

Naomi Read

General Manager,
Demand Deployment

The ‘nbn™ effect’: A driver of economic growth

nbn is proud of recent research showing its effect on the economy will grow to more than $10 billion a year by the end of the rollout.

The findings show nbn generated an additional $1.2 billion of economic activity in 2017, through helping create new jobs and businesses, as well as boosting productivity.

"This is exciting because it excludes the economic stimulus of the nbn™ access network rollout itself," Former CEO Mr Morrow has said, citing the exclusion of capital investment, financing and the workers needed to build the network. "By the end of the rollout, this 'nbn-effect' is predicted to have multiplied to $10.4 billion a year," Mr Morrow added, noting the creation of 31,000 extra jobs.

Economics and data analytics advisory firm AlphaBeta was able to measure the “nbn™ effect” by analysing the behaviour of 24 million people and 10 million households.

This research establishes an important statistical baseline to measure the impending impact of Australia’s digital transformation over the years and decades ahead.

The report shows the nbn™ access network is already making a significant contribution to the Australian economy, and changing the way Australians live, work, learn, and connect.

Download the report on Connecting Australia

nbn™ New Developments training has arrived!

In August 2018, nbn launched a new training program to upskill designers and installers in nbn specific Multi-Technology Mix standards and guidelines, in a move that will help developers deliver nbn™ ready projects earlier by helping to fast-track the certification process and allowing works to commence sooner.

The New Developments training program is designed to ensure that new development designs and installations are built correctly the first time – helping to minimise project delays.

Currently, approximately 50 per cent of submitted nbn™ access network designs across Australia require more than one corrective action – whether it’s for pit and pipe or pathway design.

General Manager, Demand Deployment at nbn, Naomi Read says “there are many veteran and highly skilled practitioners working in the industry today, but over the years training and specifications have changed, so we need to evolve our training programs to meet these new requirements. It’s important that those working in the industry not only have the most up-to date skills possible, but are ready for the future”.

Jim Bozikis, Managing Director at Plan B Comms said “We’ve seen nbn’s practices continuously evolve to adapt to ever changing market conditions and put a real focus on efficiencies for Greenfields projects. The new training modules are thorough and the benefits from nbn once designers are trained will almost certainly translate to faster approvals”.

Developers now have access to a dedicated list of nbn™ trained suppliers, where they can select suppliers based on their completion of the relevant training to help ensure their project isn’t faced with setbacks due to the design and installation of nbn™ access network infrastructure.

* Self-certification and sample design review benefits are intended to come into effect as of December 2018.

Find out more

New advertising campaigns to drive demand for the nbn™ access network

On Sunday 9th September, 2018 the Residential team launched a national education initiative focused on ‘In home optimisation’, to help inform Australians on how to select the right broadband speed tier for their household’s internet needs and to help consumers understand some other factors that can affect their internet experience at home.

The ‘In home optimisation’ initiative launched with a national media and mass-advertising campaign, focusing on broadcast television, digital and social media in order to reach Australians across the nation. Watch the new ‘in home optimisation’ TV ad.

Our nbn™ ready campaign launched in early October with refreshed advertising creative to prompt new home buyers to check whether they have the nbn™ access network in their new development and to encourage developers to apply with nbn.

The nbn™ ready initiative is a national digital campaign, leveraging both online display and short videos.

Both campaigns are intended to help Australians understand the role and potential benefit of the nbn™ access network in their lives. For developers, we want to ensure they know the potential benefits of choosing the nbn™ access network, such as the largest number of phone and internet providers.

Debunking nbn myths: Installation in small projects

As technology grows in popularity (with nbn’s 2018 Annual Report showing four million activations in the 2018 financial year – a 65 per cent increase in national growth), and as more developers seek to create future-proofed and market-ready projects, there are a number of myths and misconceptions that can convolute the process of bringing an nbn™ ready project to fruition.

Myth 1: The nbn™ broadband access network can and will be installed quickly

Unfortunately, such complex networks cannot be delivered overnight and requires action from developers. While streamlined timelines and deadlines are key for small or localised developments, the nbn™ access network requires a number of steps before its installation is complete. This includes making an early application directly to nbn, at least six months before your required service date.

Myth 2: Applications for nbn™ access network installation are all the same

Applications (and works) for nbn™ access network installation will vary from project-to-project based on a number of different factors, including the size of the development, and whether the project is a Multi-Dwelling Unit (MDU) or Single-Dwelling Unit (SDU). To help simplify the application process, developers can now choose an nbn™ trained supplier for upcoming projects.

Myth 3: Anyone can install the nbn™ access network

This is not correct. Only nbn or its suppliers can install the nbn™ access network.

As the wholesaler, nbn will deliver the access network to your development and install all the relevant equipment before a retail phone and internet provider completes the process. Contacting nbn should be one of the first actions a developer takes in the project planning stages.

Read the article on Urban Developer

nbn sponsors Victorian Developer’s Summit and NSW State Conference

nbn is proud to sponsor UDIA Victoria’s one day annual Developers Summit on Friday 26th October at the Melbourne Park Function Centre. The aim of the summit is to provide an opportunity for developers, consultants, local and state government agencies to interact whilst gaining valuable information. It is designed to bring together thought leaders from government and industry, feature intelligent presentations and panel discussions and include more than 200 industry delegates.

nbn also sponsored the UDIA NSW 2018 Annual State Conference held on Thursday 18th October at the Hyatt Regency in Sydney. This one-day conference explored various aspects of the current and emerging political, economic and social challenges facing the development industry in building our Global City. Following the conference, there was a networking dinner with special guest comedian Peter Rowsthorn, where UDIA announced the winners of the 2018 Leadership Awards.

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