Feb 2019 New Developments industry newsletter


Message from the GM

Looking back on the first half of the 2019 financial year, it’s been a time of significant change for nbn New Developments.

We remain committed to helping Australians get the most out of their nbn service and delivering the network build. With more than one in three Australians now connected to the network, we are seeing significant social and economic impacts, particularly in regional Australia. At the same time, we are ramping up our build activity to deliver access to fast broadband across the capital cities.

In the midst of our biggest year yet, Laurence Hogan joined our leadership team as the Executive General Manager, Demand Programs, bringing with him more than 20 years of global telecommunications experience working in various management and executive positions for telecommunications operators.

A strong focus on improving customer satisfaction is driving enhancements to our operating model – set to simplify delivery and reduce process lead times with new tools, processes and systems that will be available in coming months for New Developments customers.

Looking more broadly at our industry, innovation of smart home technology continues to open up new opportunities for us to work with developers to create future-proofed homes powered by high speed broadband, allowing Australians to control amenities within their homes from their devices.

The capacity of these technological advancements to shape the cities, homes and businesses of tomorrow is a key focus on this year’s annual UDIA Congress, set to be held on the Gold Coast from 26th to 28th of March.

We are part of such a fast-moving industry that events like this give us a great opportunity to come together as peers to look back on the road we’ve travelled, and look forward to what’s ahead. We look forward to seeing many of you there.

Naomi Read

General Manager,
Demand Deployment

The smart future of Australian homes

Being connected in the home is now about more than just an internet connection – with the rise of smart homes, buyers are actively looking for developments featuring intelligent technology that allows them to control their entire home from their devices.

From temperature to sound, security to lifestyle amenities, smart homes offer Australians unique opportunity to curate their lives. Once considered a luxury, this kind of connectivity is now a basic expectation for home buyers – particularly as the price point for smart home technology becomes increasingly more affordable.

Working with developers to create smart homes powered by high speed broadband is a significant area of focus for nbn New Developments, and as the roll out progresses, we look forward to continuing to partner with our customers to provide future proofed homes to the market.

Spotlight on innovation at the 2019 UDIA Congress

nbn is proud to be the principal partner of the 2019 UDIA National Congress – it’s a great opportunity to recognise the important role the property sector plays in making the most of the technological innovations that underpin our cities.

Given the rollout of the nbn™ access network build is so well advanced, we continue to see how national access to high-speed connectivity is opening up an array of possibilities for economic prosperity and social benefit. We are in the midst of witnessing technological advances at extreme pace, and it is having a profound impact on how we live and how we plan and build cities.

We’re looking forward to this year’s UDIA Congress and the chance to explore how today’s innovation shape the cities and businesses of tomorrow.

Scaling towards 2020

At the conclusion of the first half of the fiscal year, there were 8.1 million premises ready to connect to the nbn™ access network due to the scaling of the network build – which added 1.1 million premises to the footprint over the six-month period (an increase of 32 per cent compared to the six months ended 31 December 2017).

More than 4.6 million homes and businesses were connected to the nbn™ network through a retail service provider as at 31 December 2018, an increase of 38 per cent in comparison to the same period in the previous year.

This means that approximately 70 per cent of Australian homes and businesses are now able to order a service over the nbn™ access network.

NBN Co CEO, Stephen Rue, said:

“I’m proud of the nbn team and industry wide effort to deliver another remarkable set of results over the last six months.

“In partnership with the industry, we are continually seeking to make further improvements to ensure an end user customer experience which is aligned with consumer expectations.

“As we continue to make more and more premises ready to connect each month, this is helping to ensure the nation is at the forefront of digital innovation to deliver enhanced social and economic benefits across the community.”

Development spotlight: bohem by Starfish Developments

The vision for bohem, a 22-storey, 224 apartment landmark development in the south western corner of Adelaide CBD, was a ‘vertical suburb’ – set to provide new homes for approximately 560 people with abundant leisure, recreational and social community space for residents and visitors.

The multiple award-winning project by Starfish Developments had nbn™ infrastructure installed during its construction phase, to ensure future residents had the opportunity to connect to the nbn™ access network before they moved in – helping them to personalise their homes and enhance living potential.

Commended for its contribution to city vibrancy and its clever use of green space to create an oasis-like sanctuary that reflects and complements its surroundings, bohem’s forward-thinking design and Starfish Developments’ effective planning ensured the development was nbn™ ready by its completion.