nbn™ broadband access network - basics for business
Connecting to an nbn™ powered plan
How does nbn work with providers?
The access technologies that make up the nbn™ Multi Technology Mix (MTM)
Knowledge and advice for business
What services are affected?
As most existing landline phone and internet services will be disconnected, it’s important you switch affected services before your disconnection date, even if you only use a landline phone,^ which will operate as Voice over Internet Protocol (VoIP) over the nbn™ access network. This includes Special Services which have different migration windows to ‘standard’ data services.#
The copper network within nbn™ Fixed Wireless and Sky Muster™ satellite areas will not be switched off.
Check your address to find out if Australia's new broadband access network is available in your area
# Disconnection dates vary and not all Special Services will be disconnected – whether a service will be disconnected, and the timing of disconnection will depend on factors including the type of Special Service, when the nbn™ broadband access network is available, which nbn™ access technology is available and whether Telstra has issued a BAU product exit in respect of a Special Service. To find out if your services will be affected, and applicable disconnection dates, contact your current phone or internet service provider.