Fact sheets on the nbn™ access network
Simple one-page guides with the most important things you need to know.
Traffic Class 1 (voice)
TC1 is primarily used to support voice services - specifically Voice over IP (VoIP).Download (PDF - 935 KB)
Traffic Class 2 (data)
TC2 is designed to provide access to high performance data for applications and services that require consistent, predictable download and upload speed requirements.Download (PDF - 1.5 MB)
Enhanced Service Level Agreements (eSLA)
eSLAs means nbn will provide a higher level of support to your provider, who in turn should be able to provide a better level of support to you.Download (PDF - 976 KB)
Special Services include Ethernet Lite, Broadband Digital Subscriber Lines (BDSL), and Integrated Services Digital Network (ISDN) phone and internet lines.Download (PDF - 1.4 MB)
Does your business use Special Services?
Please note that affected legacy data (eg ATM, Connect IP) and managed Voice (e.g. Customnet) services must also be migrated before the applicable disconnection date to keep these services active.# The first set of these affected services must be migrated by November 2018 to keep affected services active.# Please see the Special Services page for more information.