Wholesale Broadband Agreement (WBA)

The Wholesale Broadband Agreement (WBA) is the contractual vehicle that NBN Co uses to supply products and services to its wholesale customers.

This version of the WBA constitutes a standard form of access agreement for the purposes of Part XIC of the Competition and Consumer Act 2010. Please note that this standard form of access agreement is comprised of both the WBA documentation and the contents of any pending changes already notified to existing customers, as listed below.

We are continuing to engage with the Australian telecommunications industry regarding the further enhancement of the WBA, via the Contract Development Process set out in the WBA itself, which process was completed in November 2012. NBN Co expects to make the next WBA available for execution in the second quarter of 2013.

Important note regarding the Tasmania Tri-Area Service Product: NBN Co is no longer capable of supplying the Tasmania Tri-Area Service (TTAS) Product. On and from 31 January 2013, NBN Co withdrew and ceased supplying the TTAS Product. The WBA available on this webpage should be read without the references to the TTAS Product. All references to TTAS will be removed from the next WBA.

NBN Co recognises that it will play a central and transformational role in the Australian telecommunications industry. The framework that we have established through the WBA is intended to assist our wholesale customers to provide innovative solutions whilst maintaining the non-discriminatory and level playing field long sought by the industry.

Executable copies of the WBA may be obtained through your NBN Co Account Manager.

Where applicable, documents comparing this version of the WBA to the most recent previous version may also be obtained through your NBN Co Account Manager.

The details of pending changes notified to current customers on 3 May 2013 and 17 May 2013 are set out below.

WBA documentation

Wholesale Broadband Agreement - Modules Download (PDF - 1.1 MB)
15/04/2013
WBA Product Catalogue Download (PDF - 2.9 MB) 18/04/2013
NBN Co Ethernet Bitstream Service Product Technical Specification Download (PDF - 1.2 MB) 15/04/2013
Facilities Access Service Product Technical Specification Download (PDF - 1 MB) 21/12/2012
NBN Co Operations Manual Download (PDF - 3 MB) 16/05/2013
Product Development Forum Processes Download (PDF - 370 KB) 01/01/2013
Credit Policy Download (PDF - 555 KB) 30/11/2011
WBA Contract Development Process Download (PDF - 610 KB) 30/11/2011
CVC Transitional Pricing Offer
CVC Transitional Pricing - NFAS Download (PDF - 535 KB)
30/11/2011
CVC Transitional Pricing - TTAS
Download (PDF - 610 KB)
30/11/2011
NFAS supplementary technical specifications
NBN Co Fibre Access Service UNI-V Electrical Specification
Download (PDF - 1.42 MB) 28/09/2012
NBN Co Fibre Access Service UNI-V Functional Specification Download (PDF - 1.46 MB) 28/09/2012
Platform Interfacing Service - B2B Access component
B2B Interaction Business Processes Technical Specification Download (PDF - 2.2 MB) 01/02/2013
B2B Gateway Architecture Technical Specification Download (PDF - 1.18 MB) 06/04/2012
B2B Product Definition Technical Specification Download (PDF - 1.50 MB) 06/04/2012
Platform Interfacing Service - B2B Access component - Industry Interface Release 1.4
Note: This release has been deprecated, and will be withdrawn with effect from 1 June 2013.
ManageAddress V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.1 MB) 16/05/2013
ManageInventory V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.2 MB) 01/02/2013
ManageProductOrder V1 Industry Interface Functional and Technical Specifications Download (ZIP - 7.2 MB) 16/05/2013
ManageServiceLimiter V1 IndustryInterface Interface Functional and Technical Specifications Download (ZIP - 11.9 MB) 01/02/2013
ManageServiceQualification V1 Industry Interface Functional and Technical Specifications Download (ZIP - 16.7 MB) 02/04/2013
Platform Interfacing Service - B2B Access component - Industry Interface Release 2.4
Note: This release has been deprecated, and will be withdrawn with effect from 1 September 2013.
ManageAddress V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.1 MB) 16/05/2013
ManageAddressBatch V1 Industry Interface Functional and Technical Specifications Download (ZIP - 7.47 MB) 01/02/2013
ManageBillingDocument V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.5 MB) 02/04/2013
ManageInventory V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.2 MB) 01/02/2013
ManageProductOrder V2 Industry Interface Functional and Technical Specifications Download (ZIP - 6.6 MB) 16/05/2013
ManageProductOrderBulk V2 Industry Interface Functional and Technical Specifications Download (ZIP - 9.46 MB) 01/02/2013
ManageServiceLimiter V1 IndustryInterface Interface Functional and Technical Specifications Download (ZIP - 11.9 MB) 01/02/2013
ManageServiceQualification V1 Industry Interface Functional and Technical Specifications Download (ZIP - 16.7 MB) 02/04/2013
ManageServiceQualificationBatch V1 Industry Interface Functional and Technical Specifications Download (ZIP - 7.67 MB) 01/02/2013
Platform Interfacing Service - B2B Access component - Industry Interface Release 3.3
ManageAddress V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.1 MB) 16/05/2013
ManageAddressBatch V1 Industry Interface Functional and Technical Specifications Download (ZIP - 7.47 MB) 01/02/2013
ManageBillingDocument V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.5 MB) 02/04/2013
ManageInventory V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.2 MB) 01/02/2013
ManageProductOrder V2 Industry Interface Functional and Technical Specifications Download (ZIP – 6.6 MB) 16/05/2013
ManageProductOrderBulk V2 Industry Interface Functional and Technical Specifications Download (ZIP - 9.46 MB) 01/02/2013
ManageServiceLimiter V1 IndustryInterface Interface Functional and Technical Specifications Download (ZIP - 11.9 MB) 01/02/2013
ManageServiceQualification V1 Industry Interface Functional and Technical Specifications Download (ZIP - 16.7 MB) 02/04/2013
ManageServiceQualificationBatch V1 Industry Interface Functional and Technical Specifications Download (ZIP - 7.67 MB) 01/02/2013
ManageTroubleTicket V1 IndustryInterface Interface Functional and Technical Specifications Download (ZIP - 4.61MB) 28/09/2012
Platform Interfacing Service - B2B Access component - Industry Interface Release 4.2
ManageAddress V2 Industry Interface Functional and Technical Specifications Download (ZIP - 16.6 MB) 16/05/2013
ManageAddressBatch V2 Industry Interface Functional and Technical Specifications Download (ZIP - 12 MB) 01/02/2013
ManageBillingDocument V1 Industry Interface Functional and Technical Specifications Download (ZIP - 8.5 MB) 02/04/2013
ManageInventory V2 Industry Interface Functional and Technical Specifications Download (ZIP - 12 MB) 01/02/2013
ManageProductOrder V3 Industry Interface Functional and Technical Specifications Download (ZIP - 15.2 MB) 16/05/2013
ManageProductOrderBulk V3 Industry Interface Functional and Technical Specifications Download (ZIP - 13.8 MB) 01/02/2013
ManageServiceLimiter V1 IndustryInterface Interface Functional and Technical Specifications Download (ZIP - 11.9 MB) 01/02/2013
ManageServiceQualification V2 Industry Interface Functional and Technical Specifications Download (ZIP - 8.3 MB) 02/04/2013
ManageServiceQualificationBatch V2 Industry Interface Functional and Technical Specifications Download (ZIP - 12 MB) 01/02/2013
ManageTroubleTicket V1 IndustryInterface Interface Functional and Technical Specifications Download (ZIP - 4.61MB) 28/09/2012

Pending changes that form part of the standard form of access agreement


 Notification date Effective date(s) of changes notified
03/05/2013 Letter notifying changes to the WBA Download (PDF - 158 KB) 03/05/2013 18/06/2013
03/05/2013 notification – Product Catalogue (markup) Download (PDF - 3.2 MB) 03/05/2013 18/06/2013
03/05/2013 notification - Product Catalogue (clean) Download (PDF - 3.2 MB) 03/05/2013 18/06/2013
03/05/2013 notification - NBN Co Ethernet Bitstream Service Product Technical Specification (markup) Download (PDF - 1.7 MB) 03/05/2013 18/06/2013
03/05/2013 notification - NBN Co Ethernet Bitstream Service Product Technical Specification (clean) Download (PDF - 1.7 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageAddressBatch V1 Industry Interface Specifications Download (ZIP - 5.3 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageAddress V1 Industry Interface Specifications Download (ZIP - 5.4 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageBillingDocument V1 Industry Interface Specifications Download (ZIP - 5.6 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageInventory V1 Industry Interface Specifications Download (ZIP - 5.3 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageProductOrderBulk V2 Industry Interface Specifications Download (ZIP - 6.5 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageProductOrder V2 Industry Interface Specifications Download (ZIP - 6.9 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageServiceLimiter V1 IndustryInterface Interface Specifications Download (ZIP - 5.2 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageServiceQualificationBatch V1 Industry Interface Specifications Download (ZIP - 5.6 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageServiceQualification V1 Industry Interface Specifications Download (ZIP - 5.8 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageTroubleTicket V2 IndustryInterface Interface Specifications Download (ZIP - 3.6 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageAddressBatch V2 Industry Interface Specifications Download (ZIP - 5.5 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageAddress V2 Industry Interface Specifications Download (ZIP - 5.5 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageInventory V2 Industry Interface Specifications Download (ZIP - 5.5 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageProductOrderBulk V3 Industry Interface Specifications Download (ZIP - 6.7 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageProductOrder V3 Industry Interface Specifications Download (ZIP - 7 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageServiceQualificationBatch V2 Industry Interface Specifications Download (ZIP - 5.8 MB) 03/05/2013 18/06/2013
03/05/2013 notification - ManageServiceQualification V2 Industry Interface Specifications Download (ZIP - 6 MB) 03/05/2013 18/06/2013
17/05/2013 Letter notifying changes to the WBA Download (PDF - 378 KB) 17/05/2013 02/07/2013 and 18/6/2013
17/05/2013 notification – NBN Co Fibre Access Service UNI-V Electrical Specification (markup) Download (PDF - 670 KB) 17/05/2013 02/07/2013
17/05/2013 notification – NBN Co Fibre Access Service UNI-V Electrical Specification (clean) Download (PDF - 593 KB) 17/05/2013 02/07/2013
17/05/2013 notification – NBN Co Fibre Access Service UNI-V Functional Specification (markup) Download (PDF - 1.6 MB) 17/05/2013 02/07/2013
17/05/2013 notification – NBN Co Fibre Access Service UNI-V Functional Specification (clean) Download (PDF - 1.2 MB) 17/05/2013 02/07/2013
17/05/2013 notification - B2B Interaction Business Processes Technical Specification (markup) Download (PDF - 2.4 MB) 03/05/2013 18/06/2013
17/05/2013 notification - B2B Interaction Business Processes Technical Specification (clean) Download (PDF - 2.3 MB) 03/05/2013 18/06/2013

Related documents

Facilities Access Deed Poll Download (PDF - 75 KB) 05/04/2012
Fair use Policy Download (PDF - 410 KB) 30/11/2011
NBN Brand Approved Use Terms and Brand Guidelines - Wholesale Service Providers
Download (PDF - 1.5 MB) 08/2012
NBN Brand Approved Use Terms and Brand Guidelines - Retail Service Providers
Download (PDF - 1.5 MB) 08/2012
Operations Interaction Forum
NBN Co Operations Interaction Forum terms of operation Download (PDF - 700 KB)
07/2012
NBN Co Operations Manual High Level Roadmap Download (PDF - 295 KB) 30/11/2011

Note: The NBN Co Operations Interaction Forum Terms of Operations and the NBN Co Operations Manual High Level Road are published in accordance with Clause C1.2(a) of the WBA.

Last updated: 17 May 2013