Preparing for the NBN

Watch our videos to see how you can prepare to get connected to the NBN.

Introduction to getting your hardware connected to the NBN

An overview of how to connect your equipment to the NBN and what to think about before the installation day.

Before the installation date

Things to think about including the best place for your equipment to be installed.

What happens on installation day?

What you can expect on the day including how long it takes, costs and what's supplied as part of the installation.

Connecting your equipment

Now that the equipment is installed, find out how to connect your internet and voice services.

Your questions answered

Answers to the most commonly asked questions about preparing for the NBN.

Where to get more help

If you are having trouble with your service or equipment, contact your telephone or internet service provider.